WIC Clinic Clerk, Baytown

Position Description If you're looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public health.

About Harris County Public Health:

Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

Our Values:

HCPH embraces a foundation of progressive work anchored by the department's cornerstone values guiding our work to improve the community's health and well-being. Transparency

• We share information openly and honestly so that staff, partners, and the community understand our actions and the reasons behind them. Integrity
• Our actions reflect strong ethical principles, ensuring we remain trustworthy, accountable, and consistent with our mission. Respect
• We foster a supportive environment by valuing diverse perspectives, listening intentionally, and treating people with dignity in every interaction. Impact
• We focus our efforts on activities that improve health, reduce disparities, and create meaningful, measurable outcomes for the communities we serve. Collaboration
• We actively partner across teams, disciplines, organizations, and communities to align our efforts toward common goals.

This is a grant-funded position.

Position Overview:

The WIC Clinic Clerk performs a variety of clerical duties in support of the WIC Program. The Clinic Clerk provides high-level customer service to program participants and applicants, screens and calculates applicant eligibility, processes program documentation, issues benefits to clients, and participates in community outreach. The Clinic Clerk ensures client satisfaction and meets performance metrics in accordance with State requirements.

Duties & Responsibilities:

Assist clients complete all necessary forms and documentation. Completes data entry and evaluates eligibility documents for residency, identification, income, and immunizations. Explains WIC Program procedures, use of Texas WIC card and WIC Food Benefits to clients. Responsible for answering the phones, checking patients in, schedule appointments, and helping around the clinic. Completes blood iron level check and anthropometric measurement, plotting on appropriate growth charts. Maintains quality assurance standards for calibration of equipment and infection control precautions. Conducts community outreach, provides referrals for clients needing services not provided by WIC. Makes appropriate referrals to WIC Lactation Consultant. Conducts Nutrition and Breastfeeding education classes. Other duties as assigned. Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements Education :

High school diploma or equivalent

Experience :

Clerical work or training experience Experience in data entry and computers

Licenses/Certifications:

Valid Texas Driver's License Knowledge, Skills and Abilities:

Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook, Teams) Ability to demonstrate good judgment when needed to resolve any client concerns Ability to maintain confidentiality when dealing with sensitive information Ability to communicate information and accurately exchange information Ability to enter accurate information into the computer system

Core Competencies:

Data Analytics and Assessment Skills :

Ability to use data to analyze community health needs and support decisions that improve community health outcomes.

Communication Skills:

This competency focuses on using clear and effective communication to engage audiences, address misinformation, and build trust, supporting informed decisions and stronger public health outcomes.

Health Advancement Skills :

This competency focuses on applying principles of equity, diversity, and inclusion to public health, addressing systemic barriers, and promoting fair access to resources for healthier communities.

Community Partnership Skills :

This competency focuses on collaborating with communities to address the systems and policies affecting health, fostering engagement, shared ownership, and sustainable improvements in well-being.

Public Health Science Skills :

This competency focuses on using public health science and evidence-based approaches to develop and improve policies and programs, ensuring effective delivery of the 10 Essential Public Health Services.

NOTE :

Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications .

Preferences Education:

Associate degree

Experience:

At least one (1) year of clerical work or training experience At least one (1) year of experience in data entry and computers

Language:

Bilingual in

English and Spanish General Information Position Type and Typical Hours of Work:

This is a full-time position. Days and hours of work are typically Monday through Thursday from 8:00am to 5:30pm, Friday 8:00am to 12:00pm, and every third Saturday 8:00am to 12:00pm. Clinic hours may vary due to client demands.

Work Environment:

This job operates in a professional clinic environment that is highly oriented on teamwork and excellent customer service. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

Position requires a high level of movement throughout the facility. Some duties require handling of average-weight objects up to 10 pounds or some standing or walking. Working conditions involve possible exposure to infectious diseases, blood borne pathogens and bodily fluids.

Work Location:

Harris County Public Health:

Baytown WIC Site

• 1000 Lee Dr, Baytown, TX 77520 Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

HARRIS COUNTY EMPLOYEE BENEFITS

Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan. The following benefits are offered only to Harris County employees in regular (full-time) positions: Health & Wellness Benefits Medical Coverage Dental Coverage Vision Coverage Wellness Plan Life Insurance Long-Term Disability (LTD) Insurance Employee Assistance Program (EAP) Healthcare Flexible Spending Account Dependent Care Flexible Spending Account Paid Time Off (PTO) Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service) Eleven (11) County-observed holidays One (1) floating holiday per year Paid Parental Leave

• Sick Leave Retirement Savings Benefit 457 Deferred Compensation Plan The following benefits are available to Harris County employees in full-time and select part-time positions: Professional learning & development opportunities Retirement pension (TCDRS defined benefit plan) Flexible work schedule
• METRO RideSponsor Program
• Participation may vary by County department.

The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas. In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed. For plan details, visit the Harris County Benefits & Wellness website: www.benefitsathctx.com