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Intake Coordinator
Job
Mullen and Mullen Law Firm
Dallas, TX (In Person)
$55,000 Salary, Full-Time
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Job Description
We are an established personal injury law firm in Dallas. We are seeking a proactive and compassionate Intake Coordinator/investigator to join our dynamic team. You will serve as the first point of contact for our clients. Managing initial inquiries, scheduling initial appointments, and ensuring a smooth intake process. If you thrive in fast-paced settings, possess excellent organizational skills, and have a passion for helping others, this opportunity is perfect for you! As an Intake Coordinator, you are the first connection potential clients have with our firm. Your knowledge, advocacy, and ability to ask the right questions will determine whether a person feels confident trusting us with their case. This is a high volume, client-facing position where your work directly affects case outcomes, firm success, and client satisfaction. Gather Details - Ask the right questions to uncover accident facts, injuries, medical treatment, and insurance information. Encourage clients to pursue treatment and representation. Explain the process clearly, reassure clients, and ensure they feel cared for and confident in hiring us.