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Patient Referral Specialist - Keller TX
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PLLC - Texas Bone & Joint Keller
Frisco, TX (In Person)
Full-Time
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Job Description
Patient Referral Specialist - Keller TX PLLC - Texas Bone & Joint Keller Frisco, TX Job Details Full-time 8 hours ago Benefits Employee stock purchase plan Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Adoption assistance Family leave 401(k) matching Loan assistance Life insurance Qualifications Mid-level 1 year Full Job Description Do you want to join an organization that invests in you as a Patient Referral Specialist? At Texas Bone & Joint Alliance, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. Job Summary and Qualifications Full time (Monday - Friday, days), no nights, no on-call, no weekends, no holidays Seeking a Patient Referral Specialist for our practice who processes physician, hospital, and outpatient referrals. Responsible for patient scheduling, obtaining insurance authorization, and providing appropriate guidance regarding insurance coverage. Essential duties and responsibilities are as follows. Other duties may be assigned. We want you to apply now! What will you do in this role: Processes physician, hospital, and outpatient referrals. Responsible for patient scheduling, obtaining insurance authorization, and providing appropriate guidance regarding insurance coverage. Essential duties and responsibilities are as follows. Other duties may be assigned. Works collaboratively with all diagnostic and surgical service areas, physician offices and hospitals to ensure timeliness, accuracy and completeness when scheduling patient appointments, tests and procedures. Consistently provides accurate and detailed patient information to include patient demographics and medical information pertinent to appointments being scheduled to ensure patient safety and quality patient care. Determine insurance eligibility and authorization for medical office and/or surgical visits; or work with authorization coordinator to ensure all payor authorizations have been received. Initiate EMR by entering demographics, referring and certifying physicians, and family information; obtaining needed medical records from referring providers. Establish rapport with all offices, hospital personnel, and managed care representatives. Utilize EMR or other designated programs to capture and track referrals. Obtains accurate and valid physician or advanced practitioner orders for all appointments, tests and procedures scheduled. Accurately and consistently communicates appointment, test, procedure information and prep to patient and/or family member. Adheres to privacy, compliance, and HIPPA regulations. Ensure the patient has a follow-up appointment with the physician to discuss outcomes, as appropriate. Consistently and accurately document the date and time of appointment, tests, scan or procedure in the patient's medical record. Communicate as appropriate to practice staff and ensure the referral process is completed and closed. Outgoing referrals submitted the same day, preferably with patients present to obtain the optimal appointment. Weekly reporting to practice leadership on referral volume, referral status, and follow up on outstanding appointments. Performs related work as required. Practice and adhere to the Code of Conduct and Mission, and Value Statements.