Patient Access Specialist | Full Time | Sun-Thurs 3pm-11pm

Patient Access Specialist | Full Time | Sun-Thurs 3pm-11pm Clerical Support / Administrative Patient Accounts

DESCRIPTION

Who we are: Peterson Health is an independent, not-for-profit rural community hospital located in Kerrville, TX- heart of the Texas Hill Country. We are among the nation's Best Places to Work and pride ourselves on our compassionate patient centered care and team-oriented culture.

Shift Information:

This position is full time working Sunday-Thursday 3pm-11pm.

What we offer:

Health Insurance 401(k) Dental Insurance Vision Insurance Paid time off Tuition Reimbursement | HPSA Designated Employee Education Scholarships Employee Referral Program Merit Increases Free access to a beautiful onsite fitness facility In the Patient Access Department, we are committed to ongoing education and professional development; we offer a 4 tier career ladder for continued career advancement. Patient Access is proud to receive a patient satisfaction score of 96% for customer service and overall satisfaction in the registration process.

What you will do:

The Patient Access Specialist Level I is primarily responsible for completing an efficient and organized registration, admission and insurance verification of all inpatients and outpatients. Determines patient financial responsibility, makes appropriate financial arrangements with patients per hospital policy. Ability to work in a fast-paces professional environment. Excellent customer service skills are crucial in this role, as the Patient Access Specialist must ensure that accurate information is collected, that they are always sensitive to the confidentiality of this information, and that patients are aware of their rights as determined by HIPAA regulations and hospital policy.

Preferred Education:

High school diploma or equivalent

Required Skills:

Computer keyboarding, medical terminology

Preferred Skills:

Meditech, Microsoft Office Required Experience:

At least 6 months of previous customer service experience

Preferred Experience:

At least 6 months of previous customer service experience in an office/medical office environment