Medical Office Assistant

Looking for someone to manage the front desk/MA at a primary care practice.

Qualifications:

High School or GED One-year clinical front desk experience Proficient in eClinicalWorks EMR (preferred) Knowledge, Skills, and Abilities Requirements Detail oriented, professional attitude, reliable Good listening, interpersonal, and communication (oral and written) skills; professional, pleasant, and respectful telephone etiquette Able to adapt communication style to suit different audiences Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious, and tactful Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations Interpersonal skills to support customer service, functional, and teammate support needs Able to communicate effectively in English, both verbally and in writing (proficiency in Spanish is preferred) Mathematical and/or analytical ability for basic to intermediate problem solving Basic to intermediate computer operation Proficiency with

Microsoft Excel, Word, and Outlook Responsibilities:

The front desk clerk performs routine clerical work in answering telephones, scheduling, assisting patients, and back office work Ability to multi-task and be a self-starter Comfortable working in a fast paced, constantly changing and stressful environment Knows insurance verification and scheduling Maintains office procedures and assists with administrative tasks Answers, directs and documents calls accordingly Assists patients with refills requests, contacts pharmacies as needed and providers Assists with patient duties to include patient relations, check-in or check-out, scheduling, insurance verification, and answering phones Arranges follow-up visits and referral appointments Accepts payments for physician/clinic services according to established guidelines Posts payments and enters charges into computer Rooming patietns as needed (includes taking vitals, gathering history, and updating medication list).

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Medical Specialty:

Primary Care Work Location:

In person