Patient Service Representative

Patient Service Representative - Specialty Clinic New Braunfels, TX We're partnering with a well-established specialty clinic in New Braunfels to add a Patient Service Representative to their growing team. If you have experience in a medical front office and enjoy helping patients navigate their care, this is a strong opportunity to join a supportive and professional environment.

Position Details:

Onsite role in

New Braunfels, TX Pay:

$15-$18/hour (depending on experience) Full-time schedule: Monday-Friday, 8:00 AM-5:00 PM Dress code: Solid, dark-colored scrubs Contract-to-hire (600 hours) with long-term potential

What You'll Do:

Greet patients and manage check-in/check-out processes Verify insurance coverage and complete prior authorizations Schedule appointments and maintain accurate records Answer and direct incoming patient calls Deliver a professional and positive patient experience

What We're Looking For:

2+ years of medical front desk experience High school diploma or equivalent Strong communication and organizational skills A patient-focused, team-oriented approach Why Apply? Join a collaborative clinic where your work has a direct impact on patient care. This role offers a consistent weekday schedule, a supportive team environment, and the opportunity to transition into a long-term position. Apply today to be considered! • We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA). • As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.