Recycling Intake Coordinator

Recycling Intake Coordinator Sugar Land, TX Job Details Full-time $16 - $19 an hour 1 day ago Benefits Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications Spanish Customer communication Recycling Maintaining an organized workspace Outdoor work Greeting customers Regulatory compliance English Customer inquiry handling Databases Clean workspace maintenance Safety protocol implementation Entry level

Full Job Description Benefits:

Short Term Disability Insurance Long Term Disability Insurance Company Paid Life Insurance 401(k) 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Recycling Intake Coordinator C&D Scrap Metal Recyclers -

Houston, TX Employment Type:

Full-Time Make This a Career As a valued member of our Scale Team, you'll be cross-trained in all areas of the scale house and play an integral role in our fast-paced, customer-focused environment. C&D Scrap Metal Recyclers is Houston's fastest-growing scrap yard, and we are looking for motivated, reliable individuals who want more than just a job — they want a career. We believe in promoting from within, treating our team like family, and helping our employees grow professionally. If you're a go-getter with strong people skills and a desire to build a future, we need you! Job Summary Deliver exceptional customer service with a friendly, professional, and helpful attitude. Use software systems to accurately input customer information in compliance with legal and regulatory requirements. Direct traffic flow safely and efficiently within the facility, ensuring customer safety and positive experiences. Accurately weigh and record both inbound and outbound loads. Help maintain the facility's cleanliness, appearance, and organization. Follow all company safety protocols, procedures, and appearance standards. Consistently go the extra mile to create a welcoming environment for our customers. Key Responsibilities Provide exceptional customer service by greeting customers warmly, answering questions clearly, and offering assistance throughout their visit. Communicate professionally with customers in-person to resolve inquiries and guide them through the recycling process. De-escalate issues calmly and respectfully, ensuring a positive resolution and maintaining a professional demeanor in all interactions. Educate customers on company procedures, pricing, safety rules, and facility layout to ensure a smooth and safe experience. Accurately input and manage customer information in the database, ensuring all data complies with internal standards and regulatory requirements. Guide customers safely through the facility, ensuring they follow correct paths and safety guidelines. Work closely with your supervisor and other departments to ensure smooth operations and minimal delays. Support traffic management within the yard, helping coordinate the safe and efficient flow of vehicles. Assist with reducing customer cycle time by identifying bottlenecks and communicating customer needs to leadership. Participate in maintaining the scale house and surrounding areas to a high standard of cleanliness and organization. Working Conditions Must be able to work outdoors in all weather conditions, including extreme heat, rain, and cold. Must be comfortable standing, walking, and moving throughout the facility for extended periods of time. The role requires physical stamina, attention to safety, and the ability to work in an active industrial environment. Must be Bilingual-English/Spanish Location & Commitments Full-time position based in Houston, TX Occasional travel to satellite locations may be required Why Join C&D Scrap Metal? C&D Scrap Metal is a rapidly growing company in the Houston market. We are committed to promoting from within and providing opportunities for career growth. If you're looking to join a team that values hard work, integrity, and teamwork—and you're passionate about helping build a strong, customer-focused brand—we want to hear from you!