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Medical Office Specialist
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Valley Diabetes & Endocrinology Comprehensive Center
Weslaco, TX (In Person)
Full-Time
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Job Description
Medical Office Specialist Valley Diabetes & Endocrinology Comprehensive Center Weslaco, TX Job Details Full-time $11 - $12 an hour 4 days ago Benefits Paid training Health insurance Dental insurance Paid time off Vision insurance Life insurance Qualifications HIPAA Medical scheduling Administrative experience Organizational skills Medical terminology Full Job Description Job Overview We are seeking a dynamic and detail-oriented Medical Office Specialist to join our healthcare team. In this vital role, you will serve as the frontline ambassador for patient interactions, ensuring smooth clinic operations and exceptional service delivery. Your expertise in medical administrative support, EMR systems, and medical coding will be essential to maintaining accurate records, managing appointments, verifying insurance, and facilitating effective communication between patients and healthcare providers. This position offers an exciting opportunity to contribute to a compassionate healthcare environment while honing your skills in medical billing, documentation review, and health information management. Duties Greet patients warmly at the front desk and manage multi-line phone systems with professional phone etiquette Schedule patient appointments using electronic health record (EHR) systems such as E-Clinical Works Verify insurance coverage, perform insurance verification, and process claims efficiently for Medicare, Medicaid, and commercial plans Collect outstanding balances through medical collection processes Review patient documentation for accuracy and completeness, ensuring compliance with HIPAA regulations Maintain and organize medical records; ensure confidentiality and proper filing of sensitive information Assist with intake procedures, including patient registration, updating medical histories, and gathering necessary documentation for clinic visits Support clinical staff with care plan documentation and coordinate appointment follow-ups as needed Experience Proven experience in a medical office setting or healthcare environment with a focus on administrative support or front desk duties Familiarity with EMR/EHR systems such as eClinicalWorks Strong knowledge of medical terminology, CPT coding, ICD-9/10 coding, and medical billing procedures Experience in insurance verification processes and Medicare/Medicaid claim submissions Excellent computer skills including proficiency in Microsoft Office Suite and typing (including 10-key typing) Ability to handle sensitive patient information in accordance with HIPAA guidelines with high attention to detail Bilingual abilities are highly desirable to serve diverse patient populations effectively Exceptional customer service skills paired with strong organizational abilities to manage office operations smoothly Join our team as a Medical Office Specialist where your dedication to accuracy and compassionate service will make a meaningful difference in our patients' healthcare experience. We value energetic professionals who thrive in fast-paced environments and are eager to grow their expertise in medical administration.