ADMITTING CLERK

Position Description:

Surgery center seeking an Admitting Clerk. This individual coordinates the reception area activities to promote communication throughout the facility, performs clerical and reception duties, maintains medical records according to established guidelines and requirements, and reviews records for compliance with approved policies and complete for patient registration.

Duties include:

Admits patients following the established policies and procedures. Assembles patient medical record forms and prepares patient identification. Assists Financial Counselor in obtaining pertinent information to register patient and attaches proper means to document patient identity. Provides pertinent information to the patient's family in the waiting area according to policies and procedures. Monitors waiting area. Answers telephone and intercom courteously and in a quiet, pleasant voice. Accepts and relays messages effectively. Maintains and protects each patient's right to confidentiality. Identifies emergencies and initiates appropriate response (i.e., codes, alarms). Assumes clerical duties and responsibilities as necessary. Assists in ordering and stocking clerical supplies. Assists in maintaining cost effectiveness by preventing waste of supplies. Maintains order and cleanliness of the front desk. Performs interdepartmental errands when needed. Retrieves mail from Post Office Box, if applicable. Coordinates obtaining diagnostic tests and places diagnostic test reports in appropriate section of patient medical record. Assists with preparation and maintenance of Facility records and reports. Monitors the nourishment area. Stocks nourishment area. Maintains cleanliness and order of the area as needed. Coordinates the collection, processing, maintenance, storage, retrieval and distribution of medical records according to established policies and procedures. Maintains the filing system. Provides organized storage system for timely retrieval of individual medical records and maintains charge-out and follow up controls of records. Maintains the confidentiality, security and physical safety of Facility medical records. Provides information, according to confidentiality policies, to those parties who are engaged in research or study projects involving patient care and utilization of services. As needed, assists in reviews of medical records for timely completion, accuracy and for compliance; informs the Business Office Manager about delinquent or incomplete medical records. Adheres to medical-legal requirements when answering correspondence and inquiries. Maintains and controls the release of information to authorized persons only. Prepares records or correspondence as needed, and with approval of Business Office Manager and/or Administrator. Collects co-pays, co-insurance and deductibles from patients. Will write receipt and give copy to each patient for payment made. Two years clerical experience preferred, ideally medical clerical experience.

The ideal candidate will have:

Good communication skills required. Language skills adequate for written and interpersonal communication in American English. Visual and auditory acuity adequate to monitor patient and visitor activity and for frequent use of computers and occasional use of other business office equipment. Ability to sit for long periods and to perform desk and office activities.