Patient Service Representative I - Pediatrics - West Jordan- Full-Time - MUST BE FLUENT IN SPANISH

Patient Service Representative I

• Pediatrics
• West Jordan
• Full-Time

• MUST BE FLUENT IN SPANISH

  Granger Medical
• 3.

1 West Jordan, UT Job Details Full-time From $17 an hour 11 hours ago Benefits Paid parental leave Paid holidays Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Collaborate with healthcare professionals Computer operation Spanish Phone communication Computer literacy Medical office experience Greeting customers English Medical scheduling High school diploma or GED Working with children Data entry Patient interaction Typing Communication skills Entry level Client interaction via phone calls Full Job Description Granger Medical Clinic is seeking a bilingual (ENGLISH/SPANISH

SPEAKING

) , friendly, compassionate, and detail-oriented Patient Service Representative to join our front desk team at West Jordan Pediatrics . This role is ideal for someone who thrives in a fast-paced environment, enjoys working with children and families, and excels at staying organized while multitasking. The ideal candidate is confident, self-motivated, and genuinely compassionate. As the first point of contact for our patients and their families, the Patient Service Representative plays a key role in creating a welcoming and positive experience. This position works closely with providers and clinical staff to ensure each patient receives exceptional care. Strong communication skills and a commitment to outstanding customer service are essential.

Knowledge, Skills, and Abilities:

Excellent customer service and interpersonal communication skills Strong organizational and multitasking abilities in a busy clinical setting Proficient typing and basic computer skills Team-oriented with a positive and professional attitude Ability to read, write, and communicate effectively in English Bilingual (Spanish)

REQUIRED

Essential Functions and Duties:

Greet patients and families in a warm, courteous, and professional manner Answer phone calls promptly and professionally Schedule appointments according to clinic guidelines and provider availability Communicate clearly with patients, families, providers, and staff regarding appointments and patient needs Accurately collect and enter patient demographic and insurance information Support overall front office operations and assist with additional duties as assigned

Education and Experience:

High school diploma or equivalent required Previous experience in a medical office preferred Prior customer service experience, especially in a healthcare or pediatric setting, is highly valued

Physical Requirements and Working Conditions:

Sedentary work, requiring lifting up to 10lbs Repetitive motion associated with operating a computer and other office equipment Inside, climate-controlled working conditions Granger Medical Clinic offers competitive wages and excellent benefits.

Benefits include:

Vision Dental Medical Sick Leave Paid Time Off Life Insurance Paid maternity Leave Tuition Reimbursement Short

• and long-Term Disability Employee Assistance Program (EAP) Health Savings and Flexible Spending Accounts 401(k) with a Company Match, Profit Share, and Safe Harbor Contributions The salary range listed is the base salary range offered for this position.

Actual salaries may vary depending on factors including but not limited to work experience, education, and/or skill level. Granger Medical Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Granger Medical Clinic complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, genetic information and testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.