Patient Access Associate 1 - Inova Cares for Children

Patient Access Associate 1

• Inova Cares for Children 3.7 3.7 out of 5 stars Falls Church, VA Full-time Inova Health System 2,076 reviews Full-time Inova Cares for Children
• Falls Church is looking for a dedicated Patient Access Associate 1
• Bilingual to join the team. This role is a full time, dayshift from Monday
• Friday, from 10:00 am
• 6:30 pm.

As a Patient Access Associate, 1 is responsible for financial counseling and insurance verification, and notification to patients and/or guardians of financial responsibility. Identifies and communicates payer authorizations and referral requirements as required. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

Committed to

Team Member Health :

offering medical, dental and vision coverage, and a robust team member wellness program.

Retirement :

Inova matches the first 5% of eligible contributions

• starting on your first day.

Tuition and Student Loan Assistance:

offering up to $5,250 per year in education assistance and up to $10,000 for student loans.

Mental Health Support :

offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Patient Access Associate 1 Job Responsibilities Explains insurance benefits and patient liability by using appropriate communication methods/styles. Applies knowledge of online payer verification systems to obtain and validate insurance information on a timely and accurate basis. Coordinates with other departments to assist or transport patients/visitors requiring special attention/support. Interviews patients to secure and document required medical, financial, demographic and insurance information. Educates and assists patients with the completion/submission of applications for alternative sources of payment for healthcare services including medical assistance programs, loans and grants. Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives

• if necessary.

Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner. Excellent customer service

Minimum Qualifications:

Education:

High School Diploma or GED Experience:

1 year of customer service or 1 year of experience in a medical setting or associates degree

Skills:

Basic communication and computer skills

Preferred Qualification:

Bilingual in Spanish