Patient Registration Representative

Patient Registration Representative 3.1 3.1 out of 5 stars 20 Doc Stone Road, Stafford, VA 22556 Part-time KidMed 10 reviews

Part-time Job Summary:

The Patient Registration Representative will perform various duties such as registering patients in a fast-paced environment, while maintaining accuracy and efficiency.

Essential Functions/Responsibilities:

Entering patient demographic and insurance information accurately. Serving as the primary contact between patients and the medical personnel. Greeting patients upon arrival with a friendly demeanor and helpful attitude. Confirming insurance eligibility. Collecting co-pays and balances due at the time of registration. Reconciling payments at the end of each shift. Addressing accounts that are past due at the time of registration. Answering incoming phone calls and forwarding to the appropriate parties. Interpreting billing statements. Participating in mandatory trainings and attending staff meetings. Faxing and/or emailing confirmed lab results to the appropriate parties. Setting up installment payment plans. Maintaining a clean work environment.

Knowledge, Skills, and Abilities:

Computer literacy (log in, log out, search engines, etc.) Knowledge of electronic medical record (EMR) systems Strong telephone and in-person communication skills Outstanding customer service and interpersonal skills Knowledge of HIPAA and PHI (Protected Health Information) laws/regulations

Required Education/Experience:

High School Diploma or GED required One year experience in patient registration (preferred) One year experience with health insurance (preferred)