Clinical Intake Coordinator

Clinical Intake Coordinator Milestone Treatment Center Virginia Beach, VA Job Details Full-time From $40,000 a year 12 hours ago Benefits Health insurance 401(k) Paid time off Vision insurance 401(k) matching Paid sick time Qualifications Clinical psychological interviews Addiction counseling QMHP Certification Electronic health records (EHR) management DSM-5 Intake Clinical social history assessment Patient service Outpatient Medical scheduling Administrative experience Documentation tools Behavioral data entry Substance abuse Certified Substance Abuse Counselor EMR systems Clerical experience Clinical confidentiality policies Documentation review Quality data entry Customer data entry Behavioral health Full Job Description Job Summary Milestone Treatment Center is an Intensive Outpatient Program (IOP) specializing in substance use and co-occurring mental health disorders. We are seeking a highly organized, detail-oriented Intake Coordinator with experience in behavioral health to lead our intake process. This individual will be responsible for conducting biopsychosocial assessments, gathering diagnostic information, and accurately entering client data into our Electronic Medical Record (EMR) system. The ideal candidate must have strong clinical insight, experience with diagnoses and documentation, and a deep understanding of patient-centered care within an outpatient treatment setting. Duties and Responsibilities Conduct comprehensive biopsychosocial assessments for new clients, identifying presenting issues, substance use history, mental health status, and treatment needs. Accurately enter client information into the EMR system (experience with KIPU or similar platforms preferred). Collaborate with clinical and administrative staff to ensure timely and seamless admission to appropriate services. Maintain all client documentation in compliance with HIPAA and applicable state regulations. Schedule intake appointments and follow up as needed to ensure completion of documentation. Communicate with clients, families, and referral sources in a professional, compassionate manner. Ensure accurate documentation of clinical and administrative information, including ICD-10 diagnostic coding. Support ongoing quality assurance by reviewing intake files for completeness and accuracy.

Qualifications Minimum credential:

QMHP, LCSW, LPC, LMFT, Resident in Counseling or Supervisee in Clinical Social Work Experience conducting biopsychosocial assessments in a behavioral health or substance use treatment setting. Solid knowledge of DSM-5, diagnostic criteria, and substance use screening tools. Familiarity with KIPU or other behavioral health EMR platforms. Exceptional written and verbal communication skills. Ability to work independently in a fast-paced, client-focused environment. High level of discretion and professionalism when dealing with sensitive clinical information. Proficiency in clerical and administrative duties related to intake, including scheduling and data entry. This position is ideal for someone passionate about connecting clients with the care they need at a crucial point in their recovery journey. Join our team at Milestone Treatment Center and help transform lives through quality, compassionate care.

Job Type:

Full-time Pay:

From $40,000.00 per year

Benefits:

401(k) 401(k) matching Health insurance Paid sick time Paid time off Vision insurance Application Question(s): Are you actively licensed (LPC/LCSW) or a resident in counseling or a supervisee in Social Work under supervision.?

Experience:

Addiction counseling: 1 year (Preferred)

License/Certification:

Certified Substance Abuse Counselor (Preferred)

Work Location:

In person