Patient Care Specialist

SMG Family Internal Medicine is excited to hire a Patient Care Specialist in Williamsburg, VA to help create an exceptional experience for our patients every day! This If you have at least 3 years of customer service experience along with 1 year of healthcare experience and have been looking for an opportunity to join Sentara, this could be the perfect next step in your career. Job Description As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients.

Click https:

//youtu.be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare. Must have ability to communicate with insurance carriers and discharge planners in a professional manner. Must be enthusiastic and energetic.

Education:

High School diploma or equivalency

REQUIRED

Experience:

1 year of healthcare experience

REQUIRED 3

years of customer service experience REQUIRED