Patient Accounts Representative

Overview:

Pacific Northwest Retina is busy retina group who is seeking a highly motivated, detail-oriented, and organized individual to join the billing team as a Patient Accounts Representative. As a Patient Accounts Representative, you will play a crucial role in ensuring timely communication with patients and accounts receivable collections. Primary responsibilities include (but not limited to):

• Answering patient billing phone calls;
• Work through patient credit reports;
• Follow the patient accounts receivables protocol for delinquent accounts;
• Make pre-collection phone calls;
• Verify insurance eligibility; and
• Work side-by-side with other billing representatives to compete the overall job responsibilities of that department.

Qualifications include:

• At least 2-year experience of medical customer service is required;
• Medical Billing, Coding, and Collections experience is highly preferred;
• NextGen knowledge is highly preferred;
• Pleasant and friendly personality with strong customer service skills;
• Strong collection skills;
• Excellent verbal/phone and communication skills;
• Comfortable handling difficult patients and stressful situations in a professional and carrying manner;
• Adaptable to frequent changes;
• Team player with a willing attitude to go an extra mile for the patients and team;
• High attention to detail;
• Able to work FT, Monday-Friday schedule; and
• Bothell office location.

This is not a remote position.

Benefits include:

• Competitive market wages;
• Flexible schedules;
• Health/Dental/Vision insurance for full-time employees after probationary period;
• PTO and Holiday pay;
• Life and Long-Term disability insurance;
• 401(k) profit-sharing plan.

Join our team as a Patient Accounts Representative and contribute to the smooth operation of our healthcare facility. We offer competitive compensation packages, comprehensive benefits, and opportunities for professional growth. Please submit your resume to apply.

Job Type:

Full-time Pay:

$21.00

• $23.

00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person