Medical Support Assistant (OA)

Medical Support Assistant (OA) Department of Defense Military Trement Facilities under DHA Naval Health Clinic Everett WA Summary About the

Position:

This position is loced within the Directore of Dental General Dentistry Everett WA. This is a Direct Hire Solicition Learn more about this agency Summary About the

Position:

This position is loced within the Directore of Dental General Dentistry Everett WA. This is a Direct Hire Solicition Learn more about this agency Overview Help Accepting applicions Open & closing des 05/14/2026 to 05/27/2026 Salary $40,922

• $59,521 per year Pay scale & grade GS 4
• 5 Locion 1 vacancy in the following locion: Everett, WA Remote job No Telework eligible No Travel Required Occasional travel
• You may be expected to travel for this position.

Relocion expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 5 Job family (Series) 0679 Medical Support Assistance Supervisory stus No Security clearance Secret Drug test No Position sensitivity and risk Noncritical-Sensitive (NCS)/Modere Risk Trust determinion process Credentialing Financial disclosure No Bargaining unit stus Yes Announcement number

HSJG-26-12960874-DHA

Control number 869312800 This job is open to Help The public U.S. Citizens, Nionals or those who owe allegiance to the U.S. Duties Help Enter, manipule and/or retrieve informion and da from automed systems as approprie to the area assigned. Complete request forms, manually or automed, for individual pient orders, blood work and other requests. Schedule approprie pient appointments. Receive pients and ors as the initial point of contact, in person or telephonically. Monitor and manage the messaging system the clinic/practice level. Provide informion regarding the practice, clinic, and hospital policies, procedures, and locions to pients, family members, staff, etc. Maintain all pients' records, both electronic and paper, according to regulion ensuring each entry contains proper pient and health care provider identificion. Perform Quality Assurance monitoring, using approprie tools regarding the completion and contents of the pients' record. Requirements Help Conditions of employment Appointment may be subject to a suitability or fitness determinion, as determined by a completed background investigion. A Personnel Security Investigion is required. Selectees required to sign a stement (Condition of Employment) consenting to seasonal influenza vaccinions or must provide a recognized exemption. Immunizion screening is required. Hepitis B immunizion is required for all positions with direct pient contact. Applicants may be required to show proof of other immunizions depending on the type of position. Appointment to this position is subject to a one year probionary period unless the appointee has previously met the requirements as described in 5 CFR Part 315. While probionary the incumbent can be termined with limited appeal rights.

Qualificions Who May Apply:

US Citizens In order to qualify, you must meet the educion/experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through Nional Service programs (e.g., Peace Corps, AmeriCorps) and other organizions (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on educion, your transcripts required as part of your applicion. Additional informion about transcripts is in this document . To qualify for the GS-04:

General Experience:

One year of general experience. General experience is progressively responsible clerical, office, or other work th indices ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled, such as, performing receptionist and clerical duties, including greeting ors, answering and directing phone calls, organizing and maintaining basic files, and using office automion systems to support daily administrive operions.

OR Educion:

Two years of educion above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

OR Combinion of Educion and Experience:

A combinion of educion and experience may be used to qualify for this position as long as the computed percentage of the requirements is least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of by 60. Add the two percentages. To qualify for the GS-05:

Specialized Experience:

One year of specialized experience which includes performing clerical or administrive support in a medical clinic, including greeting pients, managing phone and secure messaging systems, scheduling and coordining appointments, maintaining electronic and paper medical records, preparing routine correspondence and reports, and supporting pient in

• and out-processing.

This definition of specialized experience is typical of work performed the next lower grade/level position in the federal service (GS-04).

OR Educion:

Four years of educion above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

OR Combinion of Educion and Experience:

A combinion of educion and experience may be used to qualify for this position as long as the computed percentage of the requirements is least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of educion beyond two years (total semester hours minus 60) by 60. Add the two percentages.

Proficiency Required:

This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors. Educion

FOREIGN EDUCATION

If you are using educion completed in foreign colleges or universities to meet the qualificion requirements, you must show the educion credentials have been evalued by a prive organizion th specializes in interpretion of foreign educion programs and such educion has been deemed equivalent to th gained in an accredited U.S. educion program; or full credit has been given for the courses a U.S. accredited college or university. For further informion, : https://sites.ed.gov/internional/recognition-of-foreign-qualificions/ . Additional informion Male applicants born after December 31, 1959 must complete a Pre-Employment Certificion Stement for Selective Service Registrion. You required to provide proof of U.S. Citizenship. One year trial/probionary period may be required. Direct Deposit of Pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. Salary includes applicable locality pay or Local Market Supplement. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the informion in the Reemployed Annuitant informion sheet. Payment of Permanent Change of Stion (PCS) costs is not authorized, based on a determinion th a PCS move is not in the Government interest. Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above. Once the announcement has closed, a review of your applicion package (resume, supporting documents, and responses to the questionnaire) used to determine whether you meet the qualificion requirements listed on this announcement. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. If, after reviewing your resume and/or supporting documention, a determinion is made th you have infled your qualificions and/or experience, you may lose considerion for this position. Veterans and Military Spouses considered along with all other candides. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference cegories and the associed required documents is in the Applicant Checklist for Public Announcements . As described above, your complete applicion includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you marked as having an incomplete applicion package and you will not be considered any further. 1.

Your resume:

Your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages removed from considerion. For each relevant work experience, make sure you include the employer's name, job title, start and end des (include month and year), for qualificions purposes, the number of hours worked per week, and a brief description th show you can perform the tasks the required level listed in the job announcement. If your resume does not contain this informion, your applicion may be marked as incomplete, and you may not receive considerion for this position. Use plain language. Avoid using acronyms and terms th are not easily understood. The hiring agency will not make assumptions about wh's in your resume. If your resume includes a photograph or other inapproprie merial or content, it will not be used to make eligibility and qualificion determinions, and you may not be considered for this vacancy. For additional informion, to include formting tips, see: Wh to include in your resume . 2.

Other supporting documents:

Cover Letter, optional Most recent Performance Appraisal, if applicable This position has an individual occupional requirement and/or allows for substitution of educion for experience. If you meet this requirement based on educion you MUST submit a copy of your transcript with your applicion package or you red ineligible.

See:

Transcripts and Licenses .

NOTE:

Documents submitted as part of the applicion package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certifices may contain personal informion for someone other than you. You may sanitize these documents to remove another person's personal informion before you submit your applicion. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help To apply for this position, you must complete the online questionnaire and submit the documention specified in the Required Documents section below. The complete applicion package must be submitted by 11:59 PM (EST) on 05/27/2026 to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion ( https://apply.usastaffing.gov/ViewQuestionnaire/12960874 ). Follow the prompts to select your resume and/or other supporting documents to be included with your applicion package. As a reminder, your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages removed from considerion. For additional informion, refer to the 'Required Documents' section. You will have the opportunity to upload additional documents to include in your applicion before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your applicion package, complete the Include Personal Informion section as you deem approprie and click to continue with the applicion process. You taken to the online applicion which you must complete in order to apply for the position. Complete the online applicion, verify the required documention is included with your applicion package, and submit the applicion. Your resume selected in USAJOBS included, but you must re-select other documents from your USAJOBS account or your applicion may be incomplete. It is your responsibility to verify th your applicion package (resume, supporting documents, and responses to the questionnaire) is complete, accure, and submitted by the closing de. Uploaded documents may take up to one hour to clear the virus scan. Additional informion on how to complete the online applicion process and submit your online applicion may be found on the USA Staffing Applicant Resource Center . To verify the stus of your applicion, log into your USAJOBS account ( https://www.usajobs.gov/applicant/profile/dashboard/ ), all of your applicions will appear on the Welcome screen. The Applicion Stus will appear along with the de your applicion was last upded. For informion on wh each Applicion Stus means, : https://help.usajobs.gov/how-to/applicion/stus . Agency contact informion Army Applicant Help Desk Website https://portal.chra.army.mil/hr_public?id=app_inq Address

JT-DD83DU PAC RIM DHN

• BREMERTON

DO NOT MAIL

Bremerton, WA 98312 US Next steps If you provided an email address, you will receive an email message acknowledging receipt of your applicion. Your applicion package used to determine your eligibility, qualificions, and quality ranking for this position. If you are determined to be ineligible or not qualified, your applicion will receive no further considerion. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference cegories and the associed required documents is in the Applicant Checklist for Public Announcements . As described above, your complete applicion includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you marked as having an incomplete applicion package and you will not be considered any further. 1.

Your resume:

Your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages removed from considerion. For each relevant work experience, make sure you include the employer's name, job title, start and end des (include month and year), for qualificions purposes, the number of hours worked per week, and a brief description th show you can perform the tasks the required level listed in the job announcement. If your resume does not contain this informion, your applicion may be marked as incomplete, and you may not receive considerion for this position. Use plain language. Avoid using acronyms and terms th are not easily understood. The hiring agency will not make assumptions about wh's in your resume. If your resume includes a photograph or other inapproprie merial or content, it will not be used to make eligibility and qualificion determinions, and you may not be considered for this vacancy. For additional informion, to include formting tips, see: Wh to include in your resume . 2.

Other supporting documents:

Cover Letter, optional Most recent Performance Appraisal, if applicable This position has an individual occupional requirement and/or allows for substitution of educion for experience. If you meet this requirement based on educion you MUST submit a copy of your transcript with your applicion package or you red ineligible.

See:

Transcripts and Licenses .

NOTE:

Documents submitted as part of the applicion package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certifices may contain personal informion for someone other than you. You may sanitize these documents to remove another person's personal informion before you submit your applicion. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help To apply for this position, you must complete the online questionnaire and submit the documention specified in the Required Documents section below. The complete applicion package must be submitted by 11:59 PM (EST) on 05/27/2026 to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion ( https://apply.usastaffing.gov/ViewQuestionnaire/12960874 ). Follow the prompts to select your resume and/or other supporting documents to be included with your applicion package. As a reminder, your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages removed from considerion. For additional informion, refer to the 'Required Documents' section. You will have the opportunity to upload additional documents to include in your applicion before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your applicion package, complete the Include Personal Informion section as you deem approprie and click to continue with the applicion process. You taken to the online applicion which you must complete in order to apply for the position. Complete the online applicion, verify the required documention is included with your applicion package, and submit the applicion. Your resume selected in USAJOBS included, but you must re-select other documents from your USAJOBS account or your applicion may be incomplete. It is your responsibility to verify th your applicion package (resume, supporting documents, and responses to the questionnaire) is complete, accure, and submitted by the closing de. Uploaded documents may take up to one hour to clear the virus scan. Additional informion on how to complete the online applicion process and submit your online applicion may be found on the USA Staffing Applicant Resource Center . To verify the stus of your applicion, log into your USAJOBS account ( https://www.usajobs.gov/applicant/profile/dashboard/ ), all of your applicions will appear on the Welcome screen. The Applicion Stus will appear along with the de your applicion was last upded. For informion on wh each Applicion Stus means, : https://help.usajobs.gov/how-to/applicion/stus . Expand Hide how to apply Agency contact informion Army Applicant Help Desk Website https://portal.chra.army.mil/hr_public?id=app_inq Address

JT-DD83DU PAC RIM DHN

• BREMERTON

DO NOT MAIL

Bremerton, WA 98312 US Next steps If you provided an email address, you will receive an email message acknowledging receipt of your applicion. Your applicion package used to determine your eligibility, qualificions, and quality ranking for this position. If you are determined to be ineligible or not qualified, your applicion will receive no further considerion. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Open & closing des 05/14/2026 to 05/27/2026 Salary $40,922

• $59,521 per year Pay scale & grade GS 4
• 5 Locion 1 vacancy in the following locion: Everett, WA Remote job No Telework eligible No Travel Required Occasional travel
• You may be expected to travel for this position.

Relocion expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 5 Job family (Series) Supervisory stus No Security clearance Drug test No Position sensitivity and risk Trust determinion process Financial disclosure Bargaining unit stus Announcement number

HSJG-26-12960874-DHA

Control number 869312800