Patient Service Representative

Patient Service Representative Robert Half - 3.9 Puyallup, WA Job Details Temporary | Contract $22.96 - $27.00 an hour 1 day ago Benefits Disability insurance Dental insurance 401(k) Vision insurance Qualifications Visitor query response In-person patient registration Customer records maintenance Patient question and concern management Phone communication Greeting customers Client inquiry handling Patient demographics Clinic experience Assisting medical staff Medical scheduling Clinical data entry Managing patient records Communication skills Entry level Office phone management Quality data entry Customer data entry Full Job Description We are looking for a Patient Service Representative to support a busy healthcare team in Puyallup, Washington. This Long-term Contract position focuses on creating a welcoming experience for patients while coordinating appointments, handling registration details, and responding to service inquiries with professionalism and care. The ideal candidate is organized, customer-focused, and comfortable assisting patients over the phone and in a fast-paced service environment.

Responsibilities:

Coordinate patient appointments by phone and ensure scheduling details are entered accurately. Welcome and assist patients with registration, check-in, and general service needs. Respond to inbound calls with professionalism, providing clear information and directing inquiries appropriately. Maintain accurate patient records and update demographic or appointment information as needed. Support front-end patient service operations to help create an efficient and positive care experience. Communicate with patients regarding appointment availability, next steps, and basic service questions. Verify required information during the registration process to help ensure complete and accurate documentation. Experience scheduling appointments in a healthcare, clinic, or patient service setting. Ability to assist patients professionally in person and over the phone. Knowledge of patient registration procedures and general front-desk workflows. Strong customer service skills, including experience handling high-volume calls. Excellent verbal communication and interpersonal abilities. Strong attention to detail and accuracy when entering or updating information. Ability to manage multiple priorities in a fast-paced environment. TalentMatch ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use and Privacy Notice .