Patient Services Representative

Patient Services Representative Washington Retina, PLLC - 5.0 Renton, WA Job Details Full-time $19 - $24 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Computer operation Microsoft Excel Medical office experience High school diploma or GED Data entry Productivity software Full Job Description Washington Retina is an established retina-only medical practice. We have four board-certified, fellowship-trained surgeons with over 10 years of combined experience serving the South Puget Sound community. The physicians have a strong reputation with patients and referring doctors for providing high quality compassionate and ethical retinal care for patients. We anticipate rapid growth and are in search of Patient Service Representatives who are excited to be part of an organization at the start that will provide significant room for career growth potential in the future. As the outward-facing side of our practice and often the first point of contact for our patients and referrals, this role carries a high level of responsibility. Full-time position are available. Must be able to travel to our Auburn and Renton offices.

Qualifications:

• Proficiency with computers and typing with particular experience with Microsoft Word and Microsoft Excel
• At least 1 year of experience in a fast-paced professional medical office setting or similar
• A strong ability to work well as part of a team
• A strong sense of pride in achieving goals as part of a team
• Willingness to learn
• Demonstrated professionalism at all times
• Ability to communicate effectively (verbal and written)
• Demonstrated ability to multitask and maintain attention to a high level of detail, especially with regards to data entry and telephone calls
• Fluency in a language in addition to English would be very helpful
• Punctuality and Dependability are highly valued

Responsibilities:

• Initial point of contact for all patients both in-person and on the telephone
• Telephone coverage for patient appointment requests
• Answer basic questions for patients regarding medical insurance questions (Deductibles, Co-pay, etc) - Training will be provided
• Collect payment from patients
• Assist with ensuring proper appearance of patient waiting areas
• Basic medical record duties

Education:

High School Diploma or equivalent

Experience:

Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred)

Work Location:

In person

Job Type:

Full-time Salary:

$19.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Healthcare setting: Clinic Medical specialties: Ophthalmology (Retina)

Schedule:

Monday to Friday Rotating weekends (if needing coverage) Ability to commute/relocate: Reliably commute or planning to relocate before starting work (Required) Auburn, WA 98002 Renton, WA 98055

Experience:

Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred)

Work Location:

In person

Job Type:

Full-time Pay:

$19.00 - $24.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person