Medical Office Assistant Coordinator - Clinic - Req# 2117932124

Medical Office Assistant Coordinator

• Clinic
• Req# 2117932124 Show Map Location 1016 TACOMA

AVENUE, PO BOX

719, Sunnyside, WA, 98944, United States Base Pay $32.00

• $42.32 / Hour Job Category Medical Office Assistant Coordinator
• Clinic Employee Type Full Time Required Degree High school Manage Others No Minimum Experience 5 Years Contact information Name Human Resources Phone 509-837-1331 Description About Astria The Astria Health system, headquartered in the heart of the state of Washington's wine country in the beautiful Yakima Valley, is the largest non-profit healthcare system based in Eastern Washington.

 Astria Health is the parent non-profit organization of Astria Sunnyside Hospital and Astria Toppenish Hospital and delivers care throughout the Valley through its Astria Health Hospitals and its Astria Ambulatory Care model focused on delivering the highest level of ambulatory and outpatient care in convenient locations in both the Lower and Upper Yakima Valley. Astria Ambulatory Care is designed to meet the changing lifestyles and diverse needs of those living and working throughout the region. Across our healthcare network, you will find a dynamic range of meaningful careers and opportunities for growth and safe workplaces. Whether we use our expertise in accounting, human resources, finance, planning, marketing, or our clinical services in any of our operational divisions, our shared passion for providing exceptional healthcare to our communities motivates us to achieve excellence each day. If you share our passion, we want to hear from you. Our operating principles define how we come together as a team to do our work. They reflect Astria Health's unique view on what's important and right

• being a leader in providing innovative, exceptional rural healthcare solutions with kindness and dignity.

Documenting this core aspect of our culture helps employees make good decisions independently, cultivate trust through accountability, and go beyond the expected. We believe in continuously escalating the bar for talent and performance because we are obsessed with a commitment to excellence and patient care. It also helps candidates consider career opportunities and evaluate whether they will thrive at Astria Health. Astria Health is seeking a Medical Office Assistant Coordinator to join our team!

Shift:

Monday

• Friday
• Shifts may vary. What you get to do every day! As the Medical Office Assistant Coordinator
• Clinic, you will be responsible to lead the development, standardization, and continuous improvement of onboarding, training, and performance support for MOA staff across Astria Health Centers.

This role ensures consistent workflows, clear expectations, and high-quality patient access and front-office operations by establishing structured training programs, ongoing education, and competency validation. The MOA Coordinator partners with clinic leadership to strengthen staff performance, promote accountability, and enhance employee engagement and retention, ultimately contributing to improved patient experience, operational efficiency, and organizational outcomes.

You will:

Develop, implement, and maintain a standardized onboarding program for all newly hired Medical Office Assistants to ensure consistency in training, workflows, and expectations across all clinic sites. Design and deliver ongoing education and competency-based training programs to support skill development, regulatory compliance, and operational excellence. Assess training needs through performance data, audits, and leadership feedback; provide targeted coaching and remediation plans for MOAs requiring additional support. Create, update, and maintain training materials, standard operating procedures (SOPs), and job aids to support consistent practice. Foster a positive work environment by serving as a resource, mentor, and support system for MOA staff, contributing to employee engagement and retention. Other duties as assigned. Requirements High School Diploma or GED. Minimum of Five (5) years of medical office experience. Ability to travel between clinic locations as needed Familiarity with electronic health record (EHR) systems and practice management software required Oral and written fluency in the English language. Preferred Qualifications. Bachelor's degree in healthcare administration, business administration, or a related field Prior experience in a training, educator, preceptor, or supervisory role within a healthcare setting Strong understanding of revenue cycle processes, including registration accuracy, eligibility verification, and authorization workflows Prior experience with Oracle Cerner electronic health record (EHR) systems This position is identified as a safety-sensitive position for which impairment while on the job would present a substantial risk of death. As a condition of employment, you will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration. Summary Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental, and retirement benefits, and paid time off. As required by various pay transparency laws, we share a competitive compensation range for candidates hired into each position. Pay is influenced by factors specific to applicants, including but not limited to skill set, level of experience, and certification(s) and/or education. This position is not associated with a union contract. Astria Health is an Equal Employment Opportunity employer! We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based on race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. Astria Health employees must adhere to the Company's security policies and Code of Ethics. Individuals needing accommodation in the application and testing process or need this job announcement in an alternative format may call Human Resources at 509-837-1628, at least two days before the need. Please note Astria Health does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies.