Acute Care Unit Coordinator

At Skyline Health, our mission is to provide an exceptional level of health and well-being to our community. We invite you to become part of our talented team of healthcare professionals who are dedicated to putting patients first and delivering high-quality care in a welcoming, rural setting. Located just 60 miles east of Portland, Skyline Health sits in the heart of the Columbia River Gorge — a region known for its supportive communities, excellent schools, and year-round recreational opportunities. Our facility is perched on a bluff overlooking the majestic Columbia River, offering breathtaking views of the Gorge and snow-capped Mt. Hood in the distance. Come experience the difference of working in a place where nature inspires, community supports, and your work truly matters. We have an opening for Acute Care Unit Coordinator. This is a Full-Time position consisting of 40 hours per week, 0900-1900.

DESCRIPTION OF POSITION

The Acute Care Unit Coordinator provides non-clinical clerical and administrative support to the Acute Care nursing unit to ensure efficient unit operations, accurate patient registration, effective communication, and coordination of services. This position supports patient care delivery by performing organizational, communication, and documentation-related tasks under the direction of licensed nursing and medical staff. This position does not provide clinical care or perform duties requiring licensure. The position may be cross trained to provide coverage in the Emergency Department, hospital front desk registration, or other areas as operational needs require.

EDUCATION BACKGROUND AND EXPERIENCE 1.

High school graduate or equivalent. 2. Previous healthcare admission/registration experience, medical billing experience helpful. 3. Ability to input data into computer with accuracy, utilizing proper spelling and grammar. 4. Exceptional customer service and interpersonal skills. 5. Ability to prioritize multiple duties in a fast-paced environment since the performance and concentration of several tasks may be required simultaneously. 6. Requires knowledge of basic accounting for the purpose of handling cash transactions and updating accounts.

REQUIRED KNOWLEDGE AND SKILLS

Supports hospital mission and strategic vision; manages hospital resources appropriately; complies with hospital policies and programs; maintains skill levels, licenses, and certifications; complies with all state and federal Compliance and HIPAA requirements; keeps lines of communication open between self and other hospital personnel; competent with computer programs; proper telephone etiquette and appropriate personal interaction; shows professional respect and courtesy to patients, families, physicians or colleagues; must be able to work well with others.

ESSENTIAL JOB FUNCTIONS

Answers and routes incoming phone calls in a professional and timely manner. Greets and assists visitors in accordance with hospital visitation policy. Maintains organization of the nurses' station and unit workflow. Assembles, maintains, and organizes physical patient charts when applicable. Ensures required chart forms are present and signed per hospital policy. Facilitates communication between physicians, nursing staff, ancillary departments, and external providers. Places non-clinical phone calls on behalf of providers or nursing staff as directed. Tracks and communicates consult requests as directed by nursing and medical staff. Maintains unit logs, census lists, and communication boards as applicable. Assists with admission, discharge, and transfer paperwork preparation (clerical only). Faxes, scans, copies, and distributes documents as directed. Accurately registers patients in the electronic health record (EHR). Verifies demographic and insurance information. Obtains required patient signatures on consent, financial forms and other required forms. Ensures required regulatory documents are completed at registration. Follows EMTALA-compliant processes. Maintains strict patient confidentiality in compliance with

HIPAA. HOW WE CARE FOR YOU

• Medical/Dental Paid by Skyline for YOU (Employee)
• Low cost Vision Insurance
• Health Saving Account Contributions
• 403(b) and 457(b) plan through Nationwide (Employer Match 3%)
• Generous Paid Time Off accrual
• Basic Life / AD&D Benefit
• Voluntary Life Insurance through Lincoln Financial
• Employee Assistance Program
• 20% discount from hospital bills

Job Type:

Full-time Pay:

$17.84 - $24.69 per hour

Benefits:

Employee assistance program Employee discount Health savings account Retirement plan

Work Location:

In person