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Patient Services Specialist
Job
Peak Retina
Yakima, WA (In Person)
$39,520 Salary, Full-Time
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Job Description
Responsibilities:
- Manage the front office operations and ensure smooth daily operations
- Greet and assist visitors, clients, and patients in a professional and friendly manner
- Answer phone calls, take messages, and redirect calls as necessary
- Schedule appointments and maintain calendars for staff members
- Obtain insurance prior authorizations for urgent treatments
- Maintain office supplies inventory and place orders when necessary
- Handle incoming and outgoing mail, including sorting, distributing, and processing
- Perform general clerical duties such as filing, photocopying, and data entry
- Ensure the reception area is clean and presentable at all times
Experience:
- Bilingual in English/Spanish is required
- Previous experience as a medical receptionist or in a customer service role is preferred
- Proficiency in clerical tasks such as filing, data entry, and calendar management
- Experience with phone systems and handling multiple phone lines
- Knowledge of medical receptionist duties is a plus
- Knowledge of insurance verification is a plus.
- Experience with Electronic Health Records and Practice Management Software such as Modernizing Medicine or Eyefinity is a plus
- Strong phone etiquette skills with the ability to handle inquiries professionally
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent organizational skills with the ability to prioritize tasks effectively Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Job Type:
Full-time Pay:
$18.00- $20.