Patient Service Representative

About the Role We are seeking a Patient Service Representative (PSR) who is customer‑focused, detail‑oriented, and an excellent communicator. This role is a key point of contact for patients and plays an essential role in scheduling, registration, insurance verification, and ensuring a smooth and welcoming patient experience. You'll work in a smaller office setting alongside two other PSRs, with future growth opportunities as the team expands.

Schedule:

Monday-Thursday 8:30 AM - 5:30 PM | Friday 8:30 AM - 4:00 PM Key Responsibilities Schedule patient appointments in accordance with established policies and procedures Perform insurance verification and confirm eligibility prior to appointments Collect, enter, and verify demographic, billing, insurance, and co‑pay information Accurately input patient data into the EPIC electronic medical record for registration, scheduling, and billing purposes Ensure a seamless check‑in experience for patients Proactively troubleshoot scheduling and access issues as they arise File, retrieve, and deliver patient information as needed Facilitate the flow of patient forms, letters, and documentation Support departmental needs by managing patient data and records efficiently Required Qualifications Knowledge of HIPAA regulations At least 1 year of healthcare experience Experience working with EPIC (1+ year preferred) Ability to work in a high‑volume, fast‑paced, multitasking environment Flexibility to adapt to changing workloads, staffing, and schedules Strong written and verbal communication skills High attention to detail and strong problem‑solving abilities Reliable, motivated, and comfortable working with minimal supervision Ability to work independently as well as collaboratively within a team Job Type & Location This is a Contract to Hire position based out of Neenah, WI. Pay and Benefits The pay range for this position is $23.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Neenah,WI.

Application Deadline This position is anticipated to close on May 4, 2026. h4>

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.