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Patient Access Specialist - Emergency Department

Job

Froedtert South, Inc.

Pleasant Prairie, WI (In Person)

$45,957 Salary, Full-Time

Posted 2 weeks ago (Updated 2 days ago) • Actively hiring

Expires 7/24/2026

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Job Description

Patient Access Specialist - Emergency Department Froedtert South, Inc. - 2.5 Pleasant Prairie, WI Job Details Full-time $17.00 - $25.25 an hour 1 day ago Benefits 403(b) matching Health insurance Dental insurance Tuition reimbursement Paid time off Vision insurance Employee discount 403(b) Qualifications In-person patient registration Customer communication Medical insurance coverage verification Handling customer inquiries High school diploma or

GED ICD-10 HCPCS

Productivity software Medical terminology

Full Job Description Patient Access Specialist Responsibilities:

A Patient Access Specialist serves as the first point of contact for Froedtert South. The position is accountable for appointment scheduling, patient check-in, registration, coverage management, patient portal sign-up, departmental support and WQ (work queue) management. Executes arrival registration by adhering to registration standards Accurately identifies and enters patient's insurance coverage Manages and resolves departmental assigned WQs Performs insurance verifications Registers patients for outpatient tests and procedures Performs direct admission workflow Provides departmental support Proficient use of healthcare software utilizing established standards

Patient Access Specialist Requirements:

High School or Equivalent (GED) 6 months - 1 year Formal education beyond high school in Business or Healthcare or equivalent experience preferred. Formal education beyond high school in Business or Healthcare or equivalent experience preferred. Excellent computer and customer services skills. Knowledge of medical terminology; ICD-10, CPT and HCPCS codes and use. Familiarity with internet, email and Microsoft office. Effective written and verbal communication skills required. Demonstrates ability to efficiently organize work, while maintaining a high level of accuracy and productivity. Experience in patient registration, insurance verification and health insurance plans.

Salary Range:

$17.00 to $25.25/hr (based on experience) Night and evening shift differential

Benefits:

Medical, dental and vision benefits available 403(b) company match available Tuition reimbursement Employee discount program