Field Service Technician — Medical Sterilization & Washer-Disinfectors

Field Service Technician — Medical Sterilization & Washer-Disinfectors STERIS - Commercial Operations Oakdale, MN Job Details $55,250 - $71,500 a year 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Tuition reimbursement Paid time off Parental leave Vision insurance 401(k) matching Opportunities for advancement Pet insurance Qualifications Customer communication Computer literacy Company vehicle operation High school diploma or GED Driver's License Full Job Description At STERIS, our purpose is simple and powerful: help create a healthier and safer world through innovative healthcare and life sciences solutions. A day in this role You start from home, review your schedule, and head to your first hospital in a company vehicle. Inside sterile processing and surgical areas, you diagnose and fix STERIS and competitor equipment — from sterilizers to washer-disinfectors and related systems. You balance preventive maintenance, service and warranty calls, installations, and field upgrades, all while documenting work in our mobile platforms to meet regulatory requirements. Troubleshoot, repair, and maintain medical equipment, systems, and components. Own your schedule and prioritize Customer and business needs to hit PMs, service calls, installs, and upgrades. Collaborate with Tech Support, Engineering, and Service Contract Management to resolve complex issues and escalate appropriately. Record findings and actions in advanced digital tools to remain compliant and ensure traceability. Advise Customers on repair options and pricing; partner with Sales (with management support) to elevate the Customer experience and identify revenue opportunities. Support multiple facilities across your assigned territory based on service agreements and need. This is a safety sensitive position. Important information This role requires daily travel by driving a company vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process. An acceptable driving record generally means a driver has a very limited number of moving violations, accidents, or driving-related convictions. What you bring High school diploma or GED and 4+ years of work experience, including at least 2 years in a mechanical/technical capacity. An associate degree, relevant certifications, competitive equipment training, or related military experience may count toward the technical requirement. Valid driver's license and the ability to satisfy background and physical assessments required for vendor credentialing. Experience engaging with Customers and collaborating with teammates. Clear written and verbal communication. Basic computer proficiency (Windows, email, navigation, mobile apps, and entering data across multiple systems). Flexibility for early/late hours and occasional overnights to meet Customer and business needs. Who thrives here People with hands-on backgrounds such as HVAC, mechanics, maintenance, refrigeration, boilers/chillers, diesel/automotive, aviation repair, plumbing, or electrical often excel. Proficiency in the following is a plus: Facilities Maintenance Experience Preventive Maintenance and Inspection HVAC Maintenance Maintenance and Repair Skills Lift Truck Repair and Maintenance Ground Support Equipment (GSE) Maintenance Equipment Repair and Maintenance What STERIS offers Market competitive pay Extensive paid time off plus 9 additional holidays Excellent medical, dental, and vision benefits Company vehicle Company cell phone and laptop Tools, equipment, and uniforms provided Long- and short-term disability coverage 401(k) with company match Maternity and paternal leave Add-on benefits and discounts (including pet insurance) Tuition reimbursement and continued education programs Excellent advancement opportunities and a stable, long-term career path