Surgical Sterilization Systems Field Technician

Surgical Sterilization Systems Field Technician STERIS - Commercial Operations Charleston, SC Job Details $65,000 - $75,000 a year 1 hour ago Benefits Paid training Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Parental leave Vision insurance 401(k) matching Flexible schedule Qualifications Customer communication Computer literacy Company vehicle operation Driver's License Full Job Description Shape safer surgeries—one service call at a time Picture your day: you arrive at a hospital, badge in, and head straight to the sterile processing department. A washer-disinfector needs attention before the next round of surgeries. You diagnose the issue, source the right part from your stocked vehicle, and have it running smoothly before lunch. In the afternoon, you complete a scheduled PM on a steam sterilizer and log compliance details using our digital tools—then you finish the day advising a Customer on repair options and next steps. That's impact you can see. As a remote, field-based, Customer-facing technician, you'll work primarily inside hospitals, independently managing your schedule while backed by a nationwide team. You'll troubleshoot, repair, maintain, and install complex mechanical, electromechanical, and electronic equipment used in surgical and sterile processing environments. You'll work on STERIS's flagship OEM portfolio—approximately 160 devices—foundational to our company's history, including: Washers and Cart Washers Sterilizers Ultrasonics Steam Generators What you'll do Diagnose and repair STERIS and competitor equipment; perform routine and preventive maintenance. Own your calendar—prioritize PMs, service and warranty calls, installs, and field upgrades to meet Customer and business needs. Document work using advanced digital platforms to meet regulatory and compliance standards. Partner with Tech Support, Engineering, and Service Contract Management to escalate tough issues and resolve them quickly. Present findings, pricing, and repair options to Customers; collaborate with Sales (with management support) and identify revenue opportunities within your territory. Support multiple sites within your assigned territory based on service agreements and needs. What makes you a great fit High school diploma or GED and 4+ years of work experience, including 2+ years in a mechanical/technical role. An associate degree, related certifications, competitive equipment training, or relevant military experience may count toward the technical requirement. Valid driver's license and ability to meet hospital/vendor credentialing requirements, including background and physical assessments. Experience engaging with Customers and teams; clear written and verbal communication.

Comfort with basic computer tasks:

Windows, email, navigation, mobile apps, and multi-system data entry. Flexibility for early/late hours and occasional overnights to support Customer and business needs. Ability to comply with hospital/Customer credentialing requirements. Candidates with backgrounds in HVAC, maintenance, refrigeration, boilers/chillers, equipment repair, diesel/automotive, aviation, plumbing, and electrical often excel in this role.

Compensation Base pay range:

$65,000.00 - $75,000.00 (role is bonus and commission eligible). Minimum pay rates will comply with county/city minimums where higher. Actual pay is influenced by location-specific labor markets, years of relevant experience, education, certifications, language fluency, and other factors. Tools, training, and benefits Base Salary + Incentive Compensation Program Company vehicle, cell phone, and laptop Hands-on training program Paid Time Off + 9 corporate holidays Medical, dental, and vision coverage Health Care and Dependent Care Flexible Spending Accounts Short- and Long-Term Disability 401(k) with Company Match Parental Leave Tuition Reimbursement Additional optional benefits and discounts Assessment and promotional opportunity after 18 months STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits. Why STERIS We help our Customers create a healthier and safer world through innovative healthcare, life sciences, and dental products and services. STERIS is a $5 billion, publicly traded (

NYSE:

STE) company with ~17,000 associates serving Customers in more than 100 countries. Legal and equal opportunity At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently, but also have the support of a team? The Equipment Service Technician is a remote based Customer facing employee, primarily working inside hospitals.

You will be responsible for troubleshooting and repairing medical equipment used in surgical procedures, as well as providing installation support on complex mechanical, electromechanical and electronic units. This is STERIS' main line of OEM equipment (Washers, Sterilizers, Ultrasonics, Steam Generators, Cart Washers), it is our largest equipment portfolio (160 pieces), and consists of the equipment our company was founded on. Come advance your career with us in this role! STERIS is an Equal Opportunity Employer.

We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.

We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.