Medical Assistant - Surgical Services

Hiring Incentive:

$1,000 $250 on first pay and then $750 on first pay following successful completion of 6 months. Must still be employed, full/part-time, and in good standing at the time of each payout. (Please note that amounts will be prorated for part-time hires) Planned Parenthood of Greater Ohio is seeking mission-minded Associates to join us as full time (37.5 per week) Medical Assistant to serve our patients at our Bedford Heights Surgical Center. SUMMARY Performs a variety of client care services in accordance with agency policies and in a courteous and professional manner. Provides abortion information to clients, assists with abortion procedures and performs clerical functions, while ensuring quality client care and excellent customer service. This position provides direct services in abortion care and is responsible for customer service skills in person. Must be pleasant, courteous and helpful. Requires an understanding of and commitment to quality healthcare and excellence in customer service; practice these values in relation with internal and external customers. Supports the revenue cycle through accurately and effectively managing cash collections, verifications, sliding fee scale, daily closing procedures, and charge closing procedures, and other related processes.

Union Status:

Bargaining Unit Position

WHY YOU SHOULD JOIN?

Our Mission and Core Values We deliver innovative health care, education, and advocacy no matter what. Accountable

• We take responsibility for our actions and decisions Adaptable
• We embrace change and remain flexible and resilient Collaborative
• We work together, valuing diverse perspectives Kind
• We treat everyone with compassion and respect Non-judgmental
• We create a safe and inclusive environment Solution-oriented
• We each operate as champions who look for effective solutions to challenges Strategic
• We approach our work with a clear vision and thoughtful planning

BENEFITS

Paid Time Off Paid Parental Leave Medical 90% employer-paid base medical plans for single coverage Dental Vision 100% employer paid Life Insurance 100% employer paid Accidental Death & Disability 100% employer paid Long Term/Short Term Disability 100% employer paid 401(k) with matching employer contribution up to 4% Nine (9) paid holidays per year Two (2) paid floating holidays per year Financial incentive program for certified bilingual staff

WHAT YOU CAN EXPECT

Customized interactive training and on-boarding program Gain and/or strengthen your experience in areas such as Collecting vital statistics Lab Techniques Injections administration Phlebotomy Proficiency in industry leading electronic health record system Opportunities to be promoted from within for those that demonstrate proficiencies and understanding of standard operating procedures over time and a commitment to positive patient experience Be a part of a team that provides critical health care and education to Ohioans

WHAT YOU WILL DO

Provides abortion clients with accurate information regarding PPGOH services, including questions pertaining to abortion and contraception options as well as funding sources. Prepares and maintains patient medical records. Maintains accurate records for patient registration, medical records, lab testing, etc. Verifies and correctly documents client payment method for abortion services as well as accurately determines eligibility for funding or private pay. Registers and schedules patients for services Determines client fees for abortion services. Collects, Posts, and Reconciles payments per all PPGOH billing and financial policies. Provides client with correct forms and ensures forms are completed in abortion services. Transfers/documents required information in the medical record checking the accuracy of all data per PPGOH protocol. Assists in surgical procedures. Provides appropriate and accurate patient education and information in abortion services. Provides pregnancy testing, information, and referrals. Collects and prepares lab specimens, including venipuncture and urine collection. Prepares abortion rooms and maintains cleanliness and inventory of the lab area and exam rooms. Handles medical waste utilizing universal precautions. Communicates with co-workers to keep client visits moving in a timely manner. Maintains confidentiality and exercises sensitivity and a nonjudgmental manner in dealing with sexuality and sensitive issues with clients.

WHAT YOU WILL BRING

High school diploma or equivalent required. Certification in Medical Assisting required. OBGYN and recovery room experience in a healthcare setting desirable; family planning experience preferred. Experience demonstrating good communication skills. Trustworthy nonjudgmental manner. Ability to work with individuals of a diverse socioeconomic background. Commitment to the ethos, values, and service standards of Planned Parenthood. Bilingual in Spanish is highly desired (Interchange with Somali or Nepali depending on site)