Telemetry Supervisor - Centralized Telemetry

WHO WE ARE & WHAT WE DO

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community. TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only: Level II Trauma Center Primary Stroke Center Level III Neonatal Intensive Care Pediatric Intensive Care The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle. Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.

HOW YOU'LL MAKE AN IMPACT

Job Summary:

Supervises the Centralized Telemetry Surveillance Center (CTSC). Oversees monitoring and interpreting cardiac telemetry rhythms accurately in a centralized location. Reports rhythm changes, arrhythmias, or poor signal issues to the appropriate nursing unit. Promotes professionalism, leading through example and encouraging a caring, helpful, responsive attitude to telemetry alarms, monitoring, and colleagues consistently. Supervises and establishes monitor technician functions and assesses employee performance. Oversees ongoing monitor technician education requirements and CTSC quality assurance initiatives. Attends meetings and participates in workgroups at the RN/Director Nursing Practice's direction. Coordinates efficient telemetry services and assists with telemetry justification review (as needed). Promotes a safe environment for patients and colleagues; performs all related job responsibilities safely. Maintains clinical and professional competency and certification(s). Oversees onboarding and precepting new monitor technicians. Orders supplies and manages inventory. Assists with other in-unit tasks as the RN/Director Nursing Practice directs.

Reports:

RN [Registered Nurse]/Director Nursing Practice (job code (JC): 035001)

Supervises:

Monitor Technician I (

JC:

669506) and Monitor Technician II (061206)

WHAT YOU'LL NEED TO APPLY

Required Education:

High school diploma or equivalent (e.g., certificate of high school equivalency). Successful completion of a cardiac arrhythmia interpretation program (including passing an in-depth arrythmia-specific test using caliper measurements and rhythm changes evaluation over time using full disclosure).

Preferred Education:

Successful completion of an accredited paramedic or practical nursing program.

Required Experience:

Three (3) years of telemetry monitoring experience

Preferred Experience:

Two (2) years of emergency medical services (EMS) paramedic field experience (including electrocardiogram (ECG/EKG) teaching experience), or two (2) years of EMS, emergency room (ER), or practical nursing experience (including telemetry). Experience in a clinical or healthcare setting. Leadership experience (e.g., coordinating staff scheduling, workflow, and multiple telemetry monitoring functions). Electronic health records (EHR) experience. In depth knowledge of patient throughput processes. General knowledge of performance improvement (PI) management and Lean techniques. Understanding of telemetry monitoring systems. Familiarity with supply ordering and inventory practices. Strong personal computer (PC) skills; Microsoft 365 (i.e., Word, Flow, Forms, and Excel) proficiency. Effective communication and team building skills. Prioritization and time management skills. Problem solving and analytical skills. Ability to work across all management lines and with medical staff members to promote good inter-departmental relationships. Detail oriented with a high degree of accuracy and accountability.

Required Certification/License/Registry:

American Heart Association (AHA) Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) certifications. National Telemetry Certification (NTC) from the National Telemetry Association (NTA) within six (6) months post-hire.

Preferred Certification/License/Registry:

Certified as a paramedic in accordance with Florida Statues (FS), Title XXIX (Public Health), Chapter 401 (Medical Telecommunications and Transportation), Part III (Medical Transportation Services) OR Licensed as a practical nurse (LPN) in accordance with FS, Title XXXII (Regulation of Professions and Occupations), Chapter 464 (Nursing), Part I (Nursing Practice Act). NTC from the NTA at hire. - Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.