OFFICE ASSISTANT III - OAHU (WIKIWIKI)

OFFICE ASSISTANT III

• OAHU (WIKIWIKI) Salary See Position Description Location Island of Oahu Job Type Various Job Number 26-0176 Department Various Opening Date 04/29/2026 Closing Date Continuous Description Benefits Questions Recruitment Information Recruitment Number 26-0176

Salary:

$3,266 to $4,139 per month (SR-08, Step C to I) Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors. A continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted on the State of Hawaii's Civil Service Job Opportunities Listing page of our website.

Shift Work:

For positions requiring shift work, you must be able to work rotating shifts, including evenings, weekends and holidays.

Note:

Employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. Once you become a member of the civil service, you become eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to an employee in a permanent position with the exception of return rights and placement rights associated with a reduction-in-force.

WIKIWIKI HIRE PROCESS

Wikiwiki Hire is an additional and faster way you may be considered for specific job vacancies. To participate, you must meet the minimum qualification requirements and public employment standards of the class of work or position. You must be an active candidate on the eligible register in order to be interviewed and considered for an appointment. If you qualify for Wikiwiki Hire, more information about this program will be included with your Notice of Examination Results and Eligibility. The period of eligibility for this recruitment will be three (3) months for applicants who meet Minimum Qualification Requirements. Duties Summary Perform journey level clerical work involving a variety of complex clerical assignments, e.g., those that involve a number of steps/processes and/or referral to a number of different sources and require the use of some judgment to determine appropriate disposition; prioritize work and carry out assignments independently, in accordance with general instructions and established policies and procedures; and/or supervise and participate in performing moderately complex clerical work; and perform other related duties as assigned. Minimum Qualification Requirements To qualify, you must meet all of the following requirements: Legal Authorization to

Work Requirement:

The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.

Basic Experience:

SIX (6) MONTHS of work experience which demonstrated knowledge of English grammar, spelling, and arithmetic; the ability to read and understand oral and written instructions; write simply and directly; and compare words and numbers quickly and accurately.

Clerical Experience:

ONE (1) YEAR of work experience which involved the performance of a variety of clerical tasks and demonstrated knowledge of office practices and procedures, and the ability to carry out procedures in clerical work systems, and operate various kinds of office equipment and technologies.

Supervisory Aptitude:

Possession of Supervisory Aptitude is required for some positions. Supervisory Aptitude is the demonstration of aptitude or potential for the performance of supervisory duties through successful completion of regular or special assignments which involve some supervisory responsibilities or aspects of supervision, e.g., by serving as a group or team leader, or by the completion of training courses in supervision accompanied by application of supervisory skills in work assignments; and/or by favorable appraisals by a supervisor indicating the possession of supervisory potential.

Substitutions Allowed:

Relevant substitutions as described in the Minimum Qualification Requirements, will apply.

Keyboarding/Computer Skill:

Some positions require keyboarding proficiency and/or the ability to use computers and word processing and/or other software applications. These positions require the ability to keyboard/type 40 net words per minute.

License:

Some positions require possession of a valid driver's license at the time of appointment .

Special Requirements:

A. Some positions require the ability to lift and carry items of various weights with or without reasonable accommodation. B. Some positions may require the handling of firearms and ammunition. Applicants for these positions must not possess a conviction of domestic violence. C. Some positions require the ability to comprehend, read, write and speak a language other than English, such as Hawaiian, Japanese, or the use of American Sign Language. Security Identification Display Area (SIDA) Clearance•

Federal Criminal History Records Check:

In accordance with Federal regulations, persons who are being considered for employment in positions which require unescorted access to secured areas at the airport must undergo a pre-employment fingerprint-based criminal history record check. In order to be granted the SIDA clearance, prospective employees must not have been convicted, or found "not guilty by reason of insanity," of a disqualifying criminal offense within ten years from the date of the application. Upon recommendation for hire, prospective employees will be required to successfully undergo the fingerprint-based criminal history record check and be found free of disqualifying convictions during the preceding ten years. The cost for the records check will be the applicant's responsibility. Transportation Worker Identification Credential ( TWIC ) Clearance•

Federal Criminal History Records Check :

In accordance with Federal regulations, persons who are being considered for employment in positions which require unescorted access to secured areas at the harbor must undergo a pre-employment fingerprint-based criminal history record check. In order to be granted the TWIC clearance, prospective employees must not have been convicted, or found "not guilty by reason of insanity," of a disqualifying criminal offense within seven years from the date of appointment. Upon recommendation for hire, prospective employees will be required to successfully undergo the fingerprint-based criminal history record check and be found free of disqualifying convictions during the preceding seven years. The cost for the records check will be the applicant's responsibility. However, upon hire, the employee will be reimbursed provided he/she submits the TWIC receipt to his/her supervisor. The information provided above represents a summary of the complete Minimum Qualification Requirements (MQRs). To view the MQRs in their entirety , please

CLICK HERE . 01017

031708:03:

KW Other Information The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-587-1111 for assistance.

PUBLIC SERVICE LOAN FORGIVENESS

(PSLF) PROGRAM The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service

ELECTRONIC NOTIFICATION TO APPLICANTS

The Department of Human Resources Development (HRD) will use electronic mail ( email ) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs. Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.

TESTING INFORMATION

The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held. In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process. Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application.

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for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Office's Levels of Review.

YOUR JOB BENEFITS WITH THE STATE OF HAWAI'I

The State of Hawaii offers its employees who are members of the civil service a range of benefits. Some benefits are offered as a result of collective bargaining agreements and changes may occur. A summary of these benefits, which is based on full-time employment, is listed below.

Note:

Benefits for

NON-CIVIL SERVICE

appointments will be provided by the hiring department at the time of interview. With Civil Service modernization, effective July 1, 2002, employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. As a temporary member of the civil service, you will be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to members of the civil service, with the exception of return rights and placement rights associated with a reduction-in-force of a permanent member of the civil service. Paid Holidays You may be eligible for 13 paid holidays each year; 14 holidays during an election year. Paid Vacation You may earn vacation leave at a rate that other employers find tough to match

• 21 days each full year from the FIRST year of employment. This compares to an average of 10 days offered by private companies. You may accumulate up to a total of 90 days (720 hours) of vacation. Paid Sick Leave You may earn sick leave at the same rate as vacation
• 21 days per year from the FIRST year, and there is no limit on the amount you can accumulate.

Expectant mothers may also use sick leave for pre-natal or post-natal check-ups or any illness related to pregnancy. Plus, unused accumulated sick leave may eventually be used to increase your retirement benefits in certain situations. Other Leaves Reasonable time off with pay may be provided for jury or witness duty, a death in the family, some military duty, and donation to the Blood Bank. Leave sharing donations may be granted to eligible employees who have serious personal illnesses or injuries or need to care for a seriously ill or injured family member. Various leaves without pay may also be granted with full re-employment rights. Health Insurance The State pays a part of the premiums for each employee's enrollment in a State sponsored Medical, Drug, Vision, and Dental Plan. For more information, visit the Employer Union Trust Fund website www.eutf.hawaii.gov for coverage and options. Group Life Insurance The State provides a free life insurance policy for employees. Retirement Plan The State contributes to a retirement plan for eligible employees. Generally, employees under the Hybrid Plan with 10 years of credited service and who have reached 65 years of age or have 30 years of credited service and have reached 60 years of age may retire and receive benefits. To find out more about the options you have, go to http://ers.ehawaii.gov. Premium Conversion Plan Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld. Flexible Spending Accounts Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a

BEFORE-TAX

basis. Transportation Benefits Participating employees may increase their take-home pay by having the State deduct qualified transportation expenses (i.e. eligible parking fees, monthly bus passes for TheBus, fare coupons for The Handi-Van, Vanpool Hawaii participation fee, etc.) through pre-tax payroll deductions. Deferred Compensation The State offers employees a voluntary pre-tax retirement savings plan designed to give employees a tax break today and an opportunity to build a retirement nest egg through voluntary payroll deductions. Several types of investment options are available. Temporary Disability Insurance Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program. Social Security As an employer, the State also contributes to an employee's social security account. Promotions & Transfers For employees with membership in the civil service, the State offers promotion and transfer opportunities throughout the State Executive Branch. Training & Continuing Education The State supports developmental activities related to an employee's work. In many departments there are numerous in-service training opportunities available. Sabbatical leaves with pay are available for qualified employees. Travel Expenses The State may pay for certain business related travel expenses including mileage reimbursement for use of a personal car during work, airfare, meals and lodging expenses for trips to neighbor islands or out of state. Incentive & Service Awards The State has a program that recognizes employees for their years of service and provides cash awards for their superior accomplishments and other contributions that improve State operations. Union & Collective Bargaining Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employee's job is excluded from collective bargaining. The above information is solely intended as a summary of the benefits available to State of Hawaii employees and is subject to change. Whether or not you are entitled to a particular benefit will depend on your specific appointment and employment status (included, excluded, exempt, non-exempt). Please refer to the appropriate collective bargaining agreement or executive order and all applicable laws, rules, policies, or plan documents for further details. Nothing herein shall be deemed as creating an employment contract, promise of employment, promise of continued employment, or obligation of any kind on the part of the State of Hawaii.

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for more information on the State of Hawaii's Benefits At-A-Glance. The State of Hawaii is an Equal Opportunity Employer Revised 01/13 01 RECRUITMENT SURVEY (MANDATORY) Completion of this survey is mandatory. You must select one option; multiple selections permitted. The information you provide will be used to improve our recruitment efforts. We appreciate your cooperation. What led you to explore career opportunities with the State of Hawaii? State Recruiting Office Job Announcement Posting (Visit to the State Recruiting Office or Workforce Development Office) Job Fairs Consolidated Theatres TheBus Shopping Mall Advertisements Print Advertisements Word of Mouth (State of Hawaii Employee, Speaker at a Presentation, School Counselor, etc.) Army Partnership for Youth Success (PaYS) SkillBridge Program LinkedIn Facebook, Twitter, Instagram, etc. Governmentjobs.com Internships Other 02 EMPLOYMENT

STATUS SURVEY

#1 Completion of this survey is mandatory. You must select one option. This information will assist us with our recruiting efforts. We appreciate your cooperation. Which of the following reflects your current employment status? Currently working in the private sector Currently working for a non-profit organization Currently working for the federal government Currently working for the State of Hawaii Currently working for another State Currently working for a local county agency (e.g., Maui County, City and County of Honolulu) Recent Graduate (e.g., high school or college) Currently unemployed for the past six months or more Recently laid off in the past six months (if you select this option, please indicate the employer in the next question). Other (if you select this option, please explain in the next question) 03 EMPLOYMENT

STATUS SURVEY

#2 Completion of this survey is mandatory. This information will assist us with our recruiting efforts. We appreciate your cooperation. If you selected recently laid off in response to Employment Status Survey #1, please indicate the name of the employer from which you were laid off. If you selected other in response to Employment Status Survey #1, please explain. if these two options do not apply to you, please indicate "N/A." 04 APPLICANT'S

ACKNOWLEDGMENT

• REQUIRED

SUPPLEMENTAL QUESTIONS

The responses you provide to these Supplemental Questions will be used in combination with your application to determine whether you meet the qualification requirements and/or your final score. Failure to provide detailed and complete information may result in your application being rejected or receiving a lower score. Please do not submit a resume in place of completing the Supplemental Questions. You must submit verification (e.g., copies of official transcripts or diploma as instructed below) in order to receive credit for education. In general, proof of education downloaded from and/or submitted through the internet will not be accepted. Education obtained outside the United States must be comparable to education earned at a regionally accredited school in the United States. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. To receive credit for substitute, temporary assignment, or volunteer experience, you must submit an official letter of verification. The letter should include the job title, employment dates, number of hours worked, a description of the duties performed, and a contact name and phone number. Any information you submit may be verified. Supporting documents must be either electronically attached to your application or submitted to our office at: State of Hawaii

• Department of Human Resources Development
• 235 South Beretania Street
• 11th Floor
• Honolulu, Hawaii 96813.

If you previously submitted supporting documents (e.g., transcripts, diploma, driver's license, etc.) to our office, you are not required to resubmit them. I acknowledge that I have read, understand, and agree to all of the above. 05 APPLICANT'S

ACKNOWLEDGEMENT

(Continued) Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified. In general, concurrent experiences and/or education will not be double credited unless otherwise specified. Your possession of the required amount of experience will not in and of itself be accepted as proof of qualification for the position. The overall paid or unpaid experience must be of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position. Our calculation of experience will be based upon a full-time, 40-hour work week. Part-time experience will be pro-rated.

Example:

Twelve months of experience at 20 hours/week will be pro-rated to six months of experience. Also, hours worked in excess of 40 hours/week will not be extra credited.

Example:

Twelve months of experience at 60 hours/week will be credited as one year of experience, not one and a half years. I acknowledge that I have read, understand, and agree to all of the above. 06 MINIMUM

QUALIFICATION REQUIREMENTS

(Complete information and details) A link to the complete Minimum Qualification Requirements has been provided in the job announcement. Please review the requirements in their entirety. I acknowledge that I have accessed the link provided, and have read and understand the Minimum Qualification Requirements in their entirety. 07 GEOGRAPHICAL

AVAILABILITY FOR THE ISLAND OF OAHU

Please check the location(s) for which you are willing to accept employment. Ewa (Includes Makakilo, Kapolei, Barber's Point, Ewa Beach) Waipahu to Aiea (Includes Waikele, Waipio, Pearl City) Halawa to Kalihi (Includes Aliamanu, Airport, Salt Lake, Moanalua, Mapunapuna, Kapalama, Palama, Sand Island, Iwilei) Downtown (Includes Nuuanu, Pauoa, Makiki-Kapiolani, Ala Moana) Manoa to Kahala (Includes McCully, Moiliili, Waikiki, Kapahulu, Kaimuki, Waialae, Palolo) Aina Haina to Hawaii Kai Waimanalo / Kailua Kaneohe to Kualoa (Includes Kahaluu, Waiahole, Waikane) Kaaawa to Kahuku (Includes Punalulu, Hauula, Laie, Kuilima) North Shore (Includes Waimea , Haleiwa, Waialua) Wahiawa / Kunia /Mililani Waianae Coast (Includes Nanakuli, Maili, Waianae, Makaha) 08 BASIC

EXPERIENCE REQUIREMENT

Do you possess SIX (6) MONTHS of experience as described in the Minimum Qualification Requirements and/or do you possess a high school diploma or equivalent? Yes No 09 BASIC

EXPERIENCE REQUIREMENT

(Continued) If you answered 'No' to the above question, indicate 'N/A' below. If you possess the required Basic Education/Experience, please provide the following information to address your relevant background: Identify the employer(s) from the Work Experience section of your application where you gained the appropriate experience and provide (1) your job title, (2) your primary function , and (3) a brief description of your major duties and responsibilities. OR If you possess a high school diploma or GED, provide the name of your high school or organization and the city/state where you earned your diploma. 10 CLERICAL

EXPERIENCE REQUIREMENT

How many years of work experience do you have which involved performing a variety of clerical tasks and demonstrated knowledge of office practices and procedures, and the ability to carry out procedures in clerical work systems, and operate various kinds of office equipment? No Experience Less than 6 months At least 6 months, but less than 1 year At least 1 year, but less than 1-1/2 years 1-1/2 years or more 11 CLERICAL

EXPERIENCE REQUIREMENT

(Continued) If you stated that you possess the required clerical experience, identify each experience you would like us to consider and provide the information. If you do not possess this experience, please state 'None' or 'N/A.' All employers listed here must also be included on your application. Any information you submit may be verified. Treat each change in employer or positions with the same employer separately. The information for EACH employer should include: > A. Employer's name, your job title, dates of employment (mo/yr to mo/yr) and the number of hours worked per week. B. A brief description of your employer, including the organizational structure, the section you worked in, the services provided and the clientele served. C. A description of your primary function and the major duties and responsibilities of your position. D. A description of your specific duties which demonstrate the following knowledge, skills and abilities. Include examples of the tasks you performed and the steps you took to accomplish your work. The performance of a variety of clerical tasks. Your knowledge of office practices & procedures. E. A list of office equipment, technologies and/or software you used. Be specific and complete in your responses. To receive credit, the employer(s) and each position held must be identified in the Work Experience section of your application. A resume submitted in lieu of answering each supplemental question completely will not be accepted. We do not make assumptions. If your write up is unclear, you may be asked to provide a copy of your official Job/Position Description. 12 SUBSTITUTION

OF EDUCATION FOR CLERICAL EXPERIENCE

Please indicate if you are using the education substitution to meet some or all of the Clerical Experience Requirement. To receive credit for your academic training, submit a legible copy of your

OFFICIAL TRANSCRIPTS

with your online application. Successful completion of a clerical/office support/business technology curriculum from an accredited community college, business or technical school to substitute for six months of clerical experience. Successful completion of a clerical/office support/business technology curriculum from an accredited community college, business or technical school to substitute for one year of clerical experience. Education in a baccalaureate program at an accredited college or university to substitute for six months of clerical experience. Education in a baccalaureate program at an accredited college or university to substitute for one year of clerical experience. 13 SUPERVISORY

APTITUDE REQUIREMENT

Some positions may require supervisory aptitude, as described in the Minimum Qualification Requirements. Do you possess supervisory aptitude? Yes No 14 SUPERVISORY

APTITUDE REQUIREMENT

(Continued) If you stated that you possess supervisory aptitude, please provide the following information to address your relevant background. If you do not possess supervisory aptitude, please state 'None' or 'N/A.' Address each change in employer or position separately. The information for each employer should include: A. Employer's name, your job title, dates of employment (mo/yr to mo/yr) and hours worked per week. B. Describe your employer to include the organizational structure, the section you worked in, the services provided and the clientele served. C. Describe the primary function of your position and your major duties and responsibilities. D. Describe the work you performed which demonstrates aptitude or potential for the performance of supervisory duties; e.g., serving as a group or team leader; completion of training courses in supervision accompanied by application of supervisory skills in work assignments; etc. E. What was the official job title of your supervisor? Describe in detail how your duties and level of authority differed from your supervisor. Be specific and complete in your responses. To receive credit, the employer(s) and each position held must be identified in the Work Experience section of your application. A resume submitted in lieu of answering each supplemental question completely will not be accepted. We do not make assumptions. If your write up is unclear, you may be asked to provide a copy of your official Job/Position Description. 15 EMPLOYER

USE ONLY. VETERANS PREFERENCE VP

Verified Required Question Employer State of Hawai'i Address DHRD

• Employee Staffing Division 235 S. Beretania Street, 11th Floor, Honolulu, Hawaii, 96813-2437 Phone 808-587-1111 or 1-877-447-5990 (TTY)
• Website http://jobs.

hawaii.gov/