Hospital Manager

Since 1973, Hillside Animal Clinic has been a cornerstone of veterinary excellence in Floyds Knobs, IN. Our mission is centered on treating every pet like our own, a commitment the community recognizes with our stellar 4.8-star Google rating. We offer comprehensive care for both small and large animals, serving as a trusted partner for wellness, urgent care, and advanced procedures. If you are looking for a place where you can immediately contribute high-quality medical expertise and grow alongside dedicated teammates, this opportunity is built for you. As a valued teammate, you join a supportive network designed to help you achieve your career goals and succeed professionally. We believe that professional development is key to outstanding patient care. This means you will have access to internal mentorship and consultation programs, allowing you to easily collaborate on complex cases and expand your knowledge base. Whether your goal is mastering advanced surgical techniques or moving into leadership, we have dedicated programs in place to ensure you can do your best work every day. Our facility is equipped to handle comprehensive veterinary care, covering the full spectrum from prevention to advanced treatment. We specialize in providing surgical procedures, including orthopedic services, and advanced care options, supported by extensive testing and diagnostics capabilities. You will manage challenging cases through our dedicated Urgent Care services and have the unique opportunity to care for both small and large animal patients. This mixed animal environment ensures a diverse caseload that will continually develop your clinical skills and knowledge base. Hillside Animal Clinic is proudly situated in Floyds Knobs, Indiana. This community is not just our location; it is the place we serve deeply, providing essential comprehensive care that has earned us decades of trust. Joining us means integrating yourself into a dedicated, appreciative community where your medical services are truly valued and required. Your Impact as an Assistant Hospital Manager Reporting to the Hospital Manager, you will serve as a key leader in our fast-paced, multi-doctor veterinary hospital. As the Assistant Hospital Manager, you will partner with the Hospital Manager to drive operational efficiency and team development. You will assist with essential HR functions—including hiring, training, and performance management—while ensuring compliance with policies that support a safe and efficient hospital environment. In this role, you act as a visible leader, balancing administrative tasks with client relations and team support.

Your Impact Will Include:

Team Leadership:

You will partner with the Hospital Manager to address staffing needs, including hiring, training, reviewing, and coaching staff. You will serve as a visible leader and point of support for technicians, CSRs, and support staff.

Operational Flow:

You will monitor daily schedules, appointment flow, and staffing coverage to ensure the hospital runs smoothly and efficiently.

Conflict Resolution:

You will proactively address and work to resolve employee conflict and behavioral issues, fostering a positive team environment.

Financial Management:

You will manage the financial needs of the hospital by maintaining accurate balances through the collection of client transactions, strict cash/credit handling procedures, and managing opening/closing protocols.

Client Experience:

You will maintain a positive attitude in all interactions, proactively demonstrating empathy towards clients and treating pets with compassion and respect.

Systems & Records:

You will utilize hospital computer systems to document medical records accurately and communicate effectively with clients and teammates. What You'll Bring to the Team 1-3 years of leadership or supervisory experience is required (veterinary or healthcare experience is preferred). Excellent communication and conflict management skills. Ability to multitask and thrive in a fast-paced environment. Experience leading a diverse workforce and establishing a positive team culture. Flexibility to work a varied schedule, including some holidays and weekends. How You're Supported As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note:

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked. Competitive Compensation A competitive salary and a comprehensive benefits package. Total Wellbeing Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP). Financial Health Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options. Commitment to Growth We support your career goals with opportunities for professional development and training. The Power of a Network Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth. Valuable Perks Enjoy paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc. About Mission Pet Health Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com . Driving the award-winning culture are the WAG values - Work Together, Amaze, and Grow . Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Physical Requirements:

Ability to walk, bend, stand, and reach constantly during a work shift. Ability to lift 35-50 lbs. Manual dexterity to operate computers and office equipment.

Reasonable Accommodations:

Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@mvetpartners.com with your request and contact information.

EEO Statement:

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.