Hospitality Desk Agent

Hotel Front Desk Agent We are seeking a dependable, professional, and guest-focused Front Desk Agent to join our hotel team. The ideal candidate will provide excellent customer service, assist guests with reservations and accommodations, and help maintain a clean and welcoming environment throughout the property. Candidates must be flexible, reliable, and comfortable working various shifts, including overnight hours. Available Shifts 7:00 AM

• 3:00 PM 3:00 PM
• 11:00 PM 11:00 PM
• 7:00 AM Responsibilities Greet guests in a friendly and professional manner Check guests in and out efficiently Answer phones and assist with reservations and guest inquiries Handle guest requests, concerns, and complaints professionally Process payments and maintain accurate records Maintain cleanliness and organization of the front desk and lobby areas Ensure fresh coffee is available for guests 24/7 Perform daily lobby cleaning duties Assist with general hotel operations as needed Complete Night Audit procedures Prepare and set up continental breakfast Ensure public areas remain clean, stocked, and guest-ready.

Qualifications Previous hotel or customer service experience preferred, but not required Strong communication and multitasking skills Basic computer skills required Ability to work independently and as part of a team Must be dependable, punctual, and professional in appearance Uniform Requirements Black polo shirt Khaki or denim pants (no holes or rips) We are looking for team members who take pride in hospitality and creating a positive guest experience every day.

Pay:

$9.00 per hour

Work Location:

In person