Head Golf Professional

DUTIES AND RESPONSIBILITIES

Hiring/ Staffing:

in cooperation with Human Resources, trains and supervises assistants, outside staff, and shop staff. Completes employee evaluations in a timely manner and coordinates processes with Human Resources. Implements company and departmental policies and procedures and schedules regular staff meetings. Oversees all golf services and operations including but not limited to golf-related purchasing, cart maintenance and usage, tee-time reservations, starting and monitoring play. Enforces all rules and regulations governing golf course usage. Coordinates golf operations with Golf Course Maintenance Department and maintains close working relationship with Golf Course Superintendent. Reviews and reports financial variances at the end of each period. Develops, in coordination with VP of Golf, annual operating budget and business plan. Develops and manages an innovative tournament program that services all customer segments. Maintains and oversees, in coordination with the Director of Retail, a profitable merchandise concession that is consistent with patron demographics and needs. Establishes retail sales goals and forecasts with Director of Retail and monitors and analyzes reports. Supervises physical inventories and the display of merchandise and assists in the development of necessary systems to safeguard inventories. Implements cash and systems controls to ensure the safekeeping of assets, inventory, and resources. Oversees and approves all weekly golf staff time sheets, payroll, purchase orders, and invoices. Oversees the preparation of reports required by the VP of Golf. Oversees, monitors, and promotes the development of the assistant golf professionals in the PGA PGM program. Thinks innovatively regarding day-to-day operations and presents new operational ideas to the VP of Golf. Works closely with lodge partners to ensure an exceptional experience for all guests. Updates Bulletin Boards with current information. Plays with membership and maintains competitive level golf skills. Instructs Jr. Clinics and other clinics as necessary.

QUALIFICATIONS/REQUIREMENTS/EXPERIENCE/EDUCATION

PGA member for at least 3 years. 3-5 years of management experience. Must have customer service, training and supervision of staff, fiscal experience, and tournament organization skills. 10 or more years of experience in the business (under P.G.A. requirements) preferred. PGA PGM Completion (or business school) required. PGA seminars preferred. Must be able to motivate and lead staff. Must have excellent computer skills.

SAFETY RESPONSIBILITIES AND REQUIREMENTS

Actively demonstrates, encourages, trains and models safety rules and guidelines in accordance with company, OSHA, EPA, DNR, and other state and federal law requirements. Demonstrates and documents safety training and orientation for all employees. Investigates loss producing incidents and reviews prevention recommendations with all employees. Takes personal responsibility for safety every day.

Benefits:

Medical, dental, vision and life insurance Teladoc and True Life Care programs Paid time off: vacation (two weeks at date of hire), sick, personal days, and 10 holidays 401(k) with company match Flexible spending and health savings accounts LTD and STD Employee Assistance Program Employee discounts: food, retail merchandise, boat rentals Golf privileges Skills Required Service Oriented Team Player Respectful Problem Solving Positive Person Point of Sale Op. Listening Skills Even Temperment Energetic Communication Verbal /

Written Business Awareness Motivations Preferred Self-Starter:

Inspired to perform without outside help

Growth Opportunities:

Inspired to perform well by the chance to take on more responsibility Ability to Make an

Impact:

Inspired to perform well by the ability to contribute to the success of a project or the organization Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.