Assistant Golf Professional

Overview The Assistant Golf Professional will assist the membership and Head Golf Professional in the management of day-to-day golf operations of the facility. The position is responsible to supervise and manage the total golf operations in the absence of the Head Golf Professional. All duties of the position shall be performed with a commitment to the highest level of customer service and total satisfaction of all.

Specific areas of responsibility:

□ Junior Golf □ Club Repair/Club Fitting □ Outside Services □ Player Development □ Tournament Operations □ Merchandising □ Golf Instruction Experience Required Fundamental knowledge of the game of golf, rules, facility operations and tournament operations Fundamental supervisory practices and principles Strong organizational, planning and prioritization skills Service and customer focused attitude Remain up-to-date on customer relationship management tactics and strategies Experienced computer user including; Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, Golf Genius and POS systems Attend conferences, workshops, meetings, and trade shows to stay updated on industry trends Maintain a credible golf game and remain current on teaching innovations Essential Responsibilities Assist with golfer check-in and fee collection; control and manage play Assist with all opening and closing procedures Assist in tournament operations and weekly events including planning, post- tournament billing, promotion, course set-up, preparation, scoring, prize distribution, and follow up Assist with men's, women's, and junior golf events and programs Plan and implement a junior golf program focused on fun and enjoyment of the game Manage and work closely with inside and outside service staff to ensure the highest quality of customer service is achieved Manage the golf car management program including daily cleanliness standards, routine maintenance schedule, and proper supply stocking Assist in managing golf car/push cart operation, practice facility, lockers and club storage service Provide club repair and club fitting services to customers as needed Assist with inventory control of hard goods, soft goods, and special orders including: ordering procedures, receiving procedures, inputting into POS, pricing procedures, display, and sales Play golf with a variety of members and guests in competitive and non-competitive situations Conduct oneself in a professional manner and maintain a professional image at all times Benefits Practice/Playing privileges 1 Meal per shift 1 Week PTO Uniform Expense & PUD Program Professional Development Allowance