Support Staff

Block 3

Restaurant Structure:

Leadership (not included in the Tip Pool) General Manager Chef de Cuisine Sous Chef Assistant General Manager Hourly FOH Included in Tip Pool Bartenders Servers Service Support Hourly BOH Included in

Tip Pool Line Cooks Stewards FOH Service Support Role:

Skills and Experience Experience in a food service environment is strongly preferred. Strong interpersonal communication skills (written and verbal) required. Ability to work flexible schedules; including holidays, weekends, and evenings. Job Duties and Expectations Serve and replenish food items offered at the restaurant Take phone calls and offer information to inquiring guests Input and update reservations via Open Table Maintain food service and cleanliness Handle guest transactions and ensure smooth and efficient register operations Reports to the Restaurant Manager for daily tasks Must greet and acknowledge guest as soon as they enter the restaurant with a warm and welcome manner Maintains sanitation and cleanliness Assists in storing of all deliveries Responsible for stocking all of the condiments, utensils in the beverage area Knows front and back of house, storage area and ice room Maintain appearance of patio furniture and the opening and closing of umbrellas Know menu pricing, location of items and specials Know how each product is prepared along with its condiments Know how to operate all line equipment Maintains sanitation and cleanliness at all times Exhibits a 'can do' attitude and total cooperation Reports safety issues and quality/spoilage issues. Arrive and leave on time, and clock in/out accordingly Dress appropriately every day for work. Say hello to every member of the team on arrival and goodbye on departure Follow instructions from supervisor Maintain cleanliness of kitchen, walk-in, prep areas and common areas. Be aware of DOH protocol. Be willing to help out with any when needed with any task. Organize linens, and organization of common areas. Be respectful of the space and your coworkers.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit and climb or balance. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus.