Barista

Barista Alaska Native Heritage Center - 4.4 Anchorage, AK Job Details Temporary | Part-time | Seasonal | Full-time $12.50 - $14.00 an hour 1 day ago Qualifications Food safety management Quality assurance within food and beverage industry Guest relations Interpersonal skills Customer service Process improvement Administrative experience Sanitation procedures Supervising experience Coffee experience Food service Organizational skills Clean workspace maintenance Communication skills Food Handler Certification Entry level Stock rotation Under 1 year

Full Job Description General Functions:

Reporting to the Cafe Supervisor, the Barista provides exceptional customer service and delicious food for our guests.

Duties and Responsibilities :

• Demonstrate behavior and work ethic centered on ANHC values .
• Provide professional, high level customer service to all ANHC staff, guests, vendors, and key stakeholders.
• Display an eagerness to enhance knowledge and willingness to put forth effort to develop skills.
• Assist Café Supervisor with day-to-day operations, administrative duties, and special projects.
• Act as a team player and provides support when and where needed.
• Attend meetings and trainings as appropriate to acquire knowledge and skills relevant to the barista/lead barista role.
• Identify and make recommendations for quality improvements and process efficiencies.
• Maintains the highest standards of food quality.
• Provides exceptional guest experience at all times.
• Follows all company systems, policies, and procedures.
• Gives guests priority and attention at all times.
• Takes direction and guidance from the café supervisor.
• Keep a clean and sanitary workstation at all times.
• Keep equipment clean and sanitary.
• Follows food safety guidelines and reports any violations to management immediately.
• Assists with the storage, stocking, rotation, and maintenance of all products.
• Runs errands and works special events when needed.
• Ability
• Perform all other duties as assigned.

Job Specifications:

• Possess excellent oral and written communication skills, customer service skills, a strong work ethic, and a positive attitude.
• Excellent organizational skills and ability to think strategically, problem-solve, and exercise good judgment.
• Demonstrated ability to effectively present information and respond to questions from ANHC staff and guests.
• Display great interpersonal skills and ability to work effectively and cooperatively with all management and staff of ANHC as well as outside vendors.
• Ability to exhibit a professional manner in dealing with others.
• Ability to work independently as well as on a team and with minimal supervision.
• Ability to work well under pressure and prioritize workload.
• Ability to keep a calm, mature, professional demeanor when needed.
• Proactive approach to problem-solving.
• Adaptability and the ability to creatively troubleshoot difficult situations.

ANHC Core Competencies:

Commitment to Excellence, Values, Communication, Cultural Competence.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

Weather:

Indoors:

Primarily in an environmentally controlled café space.

Outdoors:

Determined by Alaska's weather, when visiting programs and partners, in accordance with Municipalities rules and regulations, and ANHC's

COVID 19

mandates.

Noise level:

• Moderate Physical requirements:
• Employee is required to lift and/or move up to 50 lbs.
• Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.

Minimum Qualifications:

Barista:

• Must be sixteen (16) years of age or older (or 15 with work permit).
• 3-6 months relevant experience in customer service, food/coffee service, or a related field.
• Current, valid Food Handler Card (or ability to obtain within 30 days of employment)
• Continued employment is contingent upon completion of a satisfactory state and federal fingerprint criminal background checks.

Lead Barista:

• 6+ months relevant experience in customer service, food/coffee service, or a related field.
• Additional courses or training in customer service, food/coffee service.
• Supervisory experience a plus.

Job Types:

Full-time, Part-time, Seasonal, Temporary Pay:

$12.50 - $14.00 per hour

Shift:

Day shift

Work Location:

In person