Barista

Mission Statement:

As the premier destination resort, our commitment is to provide a unique, exciting experience rooted in Traditional Tribal Hospitality. You are a part of our family; Welcome Home! This position is a tipped position which you receive your tips in cash each day!

SUMMARY:

The barista will prepare high quality beverages and serve products/pastries while providing great customer service for the Coeur d' Alene Casino Resort guests while ensuring a clean and productive environment.

RESPONSIBILITIES

Set up and tear down scheduled area and ensure daily duties are performed. Utilize proper training and drink making techniques for making quality products. Organize, clean and rotate stock in display cases, counters and coolers. Follow proper sanitation and food handling practices. Prepare menu items and drinks quickly, consistently, and efficiently. Assist any Barista in any form to ensure Customer satisfaction. Clean assigned work area, restock as needed and finish all end of shift duties. Coordinate, work with, and help fellow employees. Communicate with other Baristas, Managers, and Customers in a positive and effective manner. Ensure all products that are served are of the highest quality for our guests. Help be a part of a positive team environment.

QUALIFICATIONS

Education/Experience:

High School Diploma or its equivalent required. Must be 18 years of age or older. Minimum of 6 months experience as a Barista, preferred. 6 months previous customer service experience required.

Skills/Knowledge:

Cashier skills preferred. Ability to work quickly and efficiently with hands required. Ability to use products and machine(s) effectively while performing duties preferred. Must be able to follow instructions & measurements precisely. Must work well in a small proximity, team environment. Ability to multi-task is a must. Ability to manage conflict and to influence outcomes required. Good verbal and written communication skills, presentation skills, and organizational skills required. Ability to handle ambiguous and complex situations; to develop new solutions is required. Must be able to stand for 8+ hours/for entire shift.

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is considered a medium weight category position. While performing the duties of this job, the employee is frequently required to stand; walk; bend; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include ability to adjust focus. This position may work a variety of shifts and days and may occasionally work more than 8 hours a day or 40 hours a week. This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. The Coeur d'Alene Casino Resort Hotel practices Indian Preference in hiring in the following order: 1. Coeur d'Alene Tribal Members, 2. Spouses and/or children of CDA Members, 3. Other enrolled members of Federally Recognized Tribes and 4. All other applicants.