Fountain Worker, RISE Coffee Shop - PT

As a RISE Coffee Shop Fountain Worker, you will be responsible for excellent customer service ensuring an exceptional guest experience.

Position:

Part-Time, Hourly Location:

Gold Strike Casino - Tunica, MS

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Take and place orders and serve and garnish food and drinks efficiently and accurately in the work area, as applicable.
• Collect money, while following all proper cash handling and comp procedures.
• Maintain the cleanliness, sanitation, and appearance of the front and back of house, clear tables, and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests.
• Pack and complete orders as per guests' preference with any necessary condiments.
• Properly label and date products per safety and sanitation procedures.
• Perform opening and closing duties based on shift assignment.
• Unload warehouse orders and stock the orders to designated storage maintaining organization, stocking and replenishing products as needed in workstation, counters, tables, etc.
• Resolve guest complaints within the scope of authority; otherwise, refer the matter to management, and notify the supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
• Perform other job-related duties as requested.

MINIMUM REQUIREMENTS

One (1) year of experience as a food handler in a similar, high-volume, fast-paced restaurant. One (1) year of experience of guest service experience. Ability to work varied shifts, including weekends and holidays.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of menu items, including mixing and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies, and equipment. Knowledge of standard kitchen equipment, including, but not limited to toasters, refrigerators, coolers, slicers, and beverage machines. Knowledge of health, safety, and sanitation regulations. Basic computer skills and experience with varied Point of Sale (POS) systems. Able to handle multiple types of information and/or perform multiple tasks. Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts.

WORKING CONDITIONS

This role includes frequent standing and bending. Constant walking, reaching, balancing, and grasping items. Lifting, carrying, and pushing up to 80 lbs.

• This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.

This position may require strenuous physical activities and exposure to pipe, cigar, and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends, and holidays may also be required.