Job Description
Bar Apprentice - On-Call Dick's Last Resort - 3.8 Las Vegas, NV Job Details Part-time $15.94 an hour 20 hours ago Benefits Paid time off Employee discount Qualifications Sweeping Kitchen health and safety standards Teamwork Wine knowledge Stock rotation management Moving English High school diploma or GED Driver's License Beverage garnish preparation Food garnishing Full Job Description
JOB DESCRIPTION
Position:
Bar Apprentice Department:
Dick's Last Resort Reports To:
General Manager/ Manager on Duty Type:
Hourly Salary Adjustments:
Based On CBA/Union Agreement POSITION SUMMARY
To ensure friendly, efficient, accurate and effective service of food and beverage to all guests while maintaining a professional appearance. To assist the bartenders in all duties while maintaining appropriate levels of bar items. Assist in establishing and developing new repeat clientele. GUEST SERVICE REQUIREMENTS
Ø Commits self to the below listed values, and acknowledges dedication to providing excellent guest service for our Guests and our internal team, at all times Ø Proudly delivers a quality customer experience in a fun and friendly atmosphere SAFETY REQUIREMENTS
Ø Ability to work safely and prevent personal injury Ø Commitment to the safety of fellow co-workers and our Guests, and the ability to demonstrate that commitment through daily actions ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO
GUEST SERVICE/COMMUNICATIONS
Ø Provide service to and is accountable for assigned station Ø Respond to Guest inquiries and requests in a courteous and polite manner Ø Anticipate Guest needs Ø Adhere to all Standard Operating Procedures Ø Maintain all Sequence of Service Standards Ø Greet all Guests promptly and with a friendly and upbeat attitude Ø Provide information to Guests regarding our venues, menus and pricing Ø Recognize and cultivate regular Guests and repeat business Ø Ability to communicate in English with Guests and co-workers Ø Provide Guests with information and directions Ø Promptly inform management of any complaint, comments, or incidents Ø Working knowledge of portion control and product identification Ø Working knowledge of food allergy chart CASH HANDLING
Ø Maintain accurate count of all assigned bar monies Ø Prepare Guest checks through POS terminal functions Ø Process Guest payment by cash, credit card, venue comps and all other appropriate tender types Ø Collect required signatures from Guests Ø Verify by checking Guest Identification when using credit card and/ or debit card Ø Responsible for following proper check out procedures RESPONSIBLE ALCOHOL MANAGEMENT
Ø Follow drink recipes when dispensing drinks Ø Recognize and acknowledge when Guests are becoming intoxicated and/or are intoxicated Ø Monitor potentially intoxicated and/or disruptive Guests and promptly bring to a Manager's attention Ø Comply with all safety and health department procedures as well as company and/or departmental policies/procedures Ø Comply with all state and federal liquor laws CLEANING/MAINTENANCE
Ø Ensure and maintain overall cleanliness of station and establishment by keep working area and surrounding working areas in compliance with all state safety and health regulations Ø Maintain line of sight/atmosphere control by circulating through your work area throughout shift Ø Ensure nightly/weekly and opening/running/closing duties are completed Ø Record and report any equipment failure and/or safety hazards to a Manager immediately Ø Clean all spills and waste immediately, sweep and mop as needed Ø Place all trash in proper receptacles Ø Clean and sanitize bar tops and tables as needed Ø Performs related duties as assigned RESPONSIBILITIES / TEAMWORK / DEPARTMENT
Ø Responsible for checking Guest identification Ø Provide service to servers in a timely manner Ø Obtain and maintain all valid work cards Ø Maintain a neat and clean appearance in compliance with DLR uniform standards and guidelines Ø Assist all other team members as needed Ø Create and maintain a SENSE OF URGENCY
Ø Assist with loading/unloading of miscellaneous equipment, such as boxes, food and beverage product Ø Responsible to insure all stocking is complete and any shortage of stock is reported to management Ø Promptly inform management of any complaint, comments or incident Ø Ability to create and maintain service rapport through the DLR philosophy Ø Publicity / promotional activities: Pose for pictures as requested by management. Participate and appear in marketing, publicity or media materials when requested Ø Performs related duties as assigned IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE BAR APPRENTICE WILL BE EVALUATED ON THE FOLLOWING QUALITIES
Ø Accountability Ø Development Ø Working relationships Ø Judgment Ø Quality of work Ø Job skills/knowledge Ø Productivity Ø Dependability Ø Guest satisfaction Ø Written Communication Ø Adherence to policy Ø Team work Ø Reliability Ø Manageability Ø Verbal communication EDUCATION/REQUIREMENTS
Ø High School Diploma or equivalent preferred Ø Proof of eligibility to work in the United States Ø Experience in hospitality working in a high volume restaurant Ø Valid Drivers License Ø 21+ years of age Ø Maintain a professional, neat and well-groomed appearance adhering to DLR standards Ø Possession of/or ability to possess a valid NV Alcohol Awareness Card, NV Health and a Card NV Sheriffs Card WORKING KNOWLEDGE REQUIREMENTS
Ø Liquor, beer, wine brand names Ø Knowledge of drink recipes Ø Knowledge of basic menu item recipes Ø Proper lifting techniques Ø Inventory and stock rotation Ø Guest relations Ø Sanitation and safety Ø Proper garnish presentation Ø Entry level of high volume restaurant operations SKILLS:
Ø Ability to demonstrate a positive attitude at all times Ø Ability to keep an open and objective view Ø Ability to listen empathetically and be respectful at all times Ø Ability to communicate assertively Ø Ability to maintain composure and stay focused in stressful situations Ø Ability to maintain personal integrity Ø Ability to work as a team, stay organized, multi-task, and prioritize Ø Ability to verbally communicate with employees and Guests Ø Ability to maintain confidentiality Ø Ability to anticipate the needs of the Guests PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Ø Must have good positive energy to make it through the day Ø Must be able to move quickly through work and set the pace in the venue Ø Must be able to stand for a full shift (minimum 8 hours) Ø Must be fluent in both written and spoken English language Ø Must be able to print legibly for guests to read Ø Must be dexterous and able to participate in all service aspects Ø Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary Ø Must be able to push, carry, pull and lift up to 100 lbs Ø Must be observant and quick to respond to various situations Ø Reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl Ø Talk or hear; taste, smell Ø Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Ø Must be able to work both inside and outside during all times of the year as needed based on business volume WORK ENVIRONMENT & SCHEDULE
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Ø Fast paced, high volume, high energy and loud Ø Involves constant public contact Ø Work may be performed in small areas and varying conditions of noise level, temperature, lighting and air quality Ø Must be able to work both inside and outside during all times of the year as needed based on business volumes Ø Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon Guest volume Ø Work varied shifts to include days, nights, weekends and holidays SECURITY RESPONSIBILITIES
Ø Security Level - MEDIUM DISCLAIMER
This job description is a summary of duties, which you as Bar Apprentice are expected to perform in your assignment. It is by no means an all-inclusive list, but is merely a broad guide to expected duties. As an employee you should understand that a job description is neither complete nor permanent; it can be modified at any time. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property. In addition, attendance at all scheduled training sessions and meetings is required. Also, at the request of management, any employee may be asked and expected to perform additional duties, responsibilities, or projects without notice. Job Type:
Part-time Pay:
$15.94 per hour Benefits:
Employee discount Paid time off Language:
English (Required) Ability to Commute:
Las Vegas, NV 89109 (Required) Work Location:
In person
