Coffee House Team Member

Nestled in the scenic Pocono Mountains of Pennsylvania, Woodloch Resort encompasses an award-winning family resort (Woodloch Pines), championship golf course (Woodloch Springs) and a luxury destination spa (The Lodge at Woodloch). Owned and operated with pride by the Kiesendahl family since 1958, the concept of family is truly at the core of Woodloch and is key to its longtime success. Woodloch Pines was voted by TripAdvisor as the number one family resort in the United States and remains committed to its original mission to "treat all guests as if they were company in their own homes." Staff members are no exception to this rule.

Employees work hard and are passionate about what they do and why they do it. Staff can attest to feeling as though they are as much a part of the fun of being on vacation as the guests. With our unique activity program, abundant amenities, and outstanding nightly entertainment, your family, friends, and co-workers are guaranteed to be engaged, energized, and enthusiastic!

GENERAL PURPOSE OF JOB

The team member at Gigi's Coffee House will be key to helping our guests start their day off on the right foot. Team members will be expected to provide excellent service and hospitality to all Woodloch guests who visit Gigi's Coffee House. Members of the Gigi's team should expect to answer questions about the resort, the history of the coffee house, as well as the coffee and related products which they are selling.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned. The employee must be willing to learn about the product that we are selling to better answer guest questions and make informed suggestionsMaintain the highest quality of blended drinksKeep product fresh by following guidelinesFollow all company policies regarding food and beverage preparationGreet all customers and present the beverage menu

SKILLS AND EXPERIENCE

Previous coffee shop experience is preferred but not requiredAble to lift and turn 30 pounds of weightBasic money handling experienceAble to stand for up to entire length of shiftComply with health, safety, and hygiene guidelines and regulationsEnsure all stations are fully stocked and kept clean and neatTake guests orders accurately and fill them in a timely manner.

Stock inventory in an orderly fashion

ESSENTIAL QUALITIES

Friendly attitudeHigh energySense of honesty and integrityCustomer service drivenReliable team memberMust be willing to work any shift and have a flexible schedule Why work with the Gigi's Coffee House Team Fun/ Friendly EnvironmentSatisfyingPleasant Quest InteractionFamily OrientatedOne on One conversations with guests/getting to know them and their drinksClean and Organized EnvironmentWe are all team playersBeing Creative with DrinksFast PacedFriendly StaffFlexible HoursPerfect location in

Resort Culture:

Woodloch takes pride in having exceptional staff with a great work culture in a beautiful setting (lake side!) We promote teamwork and cooperation We celebrate our staff with appreciation/holiday parties Career development and advancement

Benefits:

Medical, Dental, and Vision for Full Time, Part Time and Seasonal employees Company-paid Life insurance for Full-Time employees Short Term Disabilities plans, Life and Pet insurance 401k with employer match 529 College Savings Plan Generous Paid Time Off package, Paid Sick & Paid FMLA Flexible & Dependent Care Saving Account (FSA) Complimentary birthday dollars Employee Crisis Fund/ Benevolent Fund Complimentary Day Passes Free use of many facilities, sports complex discounts, golf discounts, wellness programs Dozens of local employee retail discounts •Full benefit details will be disclosed during new employee orientation•