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Job Description
Join the Jamestown Java Team! We're seeking a Retail Attendant & Barista to provide outstanding service to our guests while preparing specialty coffee drinks and assisting with retail sales. If you have a passion for customer service and enjoy a fast-paced environment, we'd love to meet you! Apply today and become part of the 7 Cedars family. The Retail Attendant and Barista is responsible for assisting with operations of Jamestown Java/Goods & Gifts. The scope of responsibility will include, but not be limited to: interacting with guests at gift shop, ringing up merchandise, operating the coffee shop, and coordinating with other departments. Native American hiring preference for qualified candidates.
ESSENTIAL FUNCTIONS
Ring up customer sales, transactions, voids and exchanges as needed. Greet guests, answer questions, be knowledgeable of product served, offer suggestions, take and serve beverage orders. Responsible for maintaining the cleanliness of work station, store and displays. Ensure items are fully stocked and, with proper rotation, all outdated items are pulled. Must be able to operate and prepare foods/beverages using a variety of kitchen equipment including but not limited to; panini grill, convection oven, microwave, dishwasher, Hobart scale, food slicer, coffee grinder, and espresso machine. Monitor and freshen retail areas on a continual basis. Pro-actively assist guests in their shopping experience to encourage guest satisfaction and purchases. Resolve guest conflicts and concerns while maintaining superior customer service. Coordinate and communicate with all departments to meet guests needs. Promote 7 Cedars Casino, Longhouse Market & Deli, Cedars at Dungeness, and other Resort/Jamestown SKlallam Tribe properties to hotel guests. Understand and maintain reputation management. Follow all policies and regulations. Core competencies in current ADA and other regulatory expectations. Uphold and lead others in following 7 Cedars Resorts mission and values. Perform miscellaneous duties as assigned.
QUALIFICATIONS
High School Diploma or GED equivalent required. Minimum one (1) years of related retail experience, including cash handling and knowledge of deli/espresso sales. Excellent verbal and written communication skills and ability to work collaboratively with hotel teams and guests. Ability to promote positive relationships with guests, clients, vendors and Resort teams. Strong organization, prioritization, and multi-tasking skills. Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining work processes. Must be flexible with hours and days worked; mornings, nights, weekdays, weekends and Holidays. Why work for 7 Cedars? Nestled on the scenic Olympic Peninsula, 7 Cedars Resort Properties includes 7 Cedars Casino + Hotel, Cedars at Dungeness Golf Course, and the Longhouse Market & Deli. Everything we do is guided by one goal: delivering a fun, friendly, and personable experience — The 7 Cedars Resort Experience — to every guest and team member. We offer a competitive and comprehensive benefits package to support our employees both at work and beyond. Full-time employees are eligible for health insurance (medical, dental, and vision), paid vacation and sick time, six paid holidays plus one floating holiday, employer-paid life insurance, wellness reimbursement programs, a shared leave program, and more! All 7 Cedars employees enjoy free access to our Employee Assistance Program, along with resort and local discounts — including 50 cents/gallon off fuel, 50% off employee meals while on the clock (and 20% otherwise and much more. Employees also have the option to enroll in our 401(k) plan with no waiting period and a 4% company match, and enjoy free access to a Merrill Lynch financial advisor. Full- and part-time employees are additionally eligible to enroll in supplemental insurance coverage.
