Event Bartender

Event Bartender Pacific Hospitality Group - 2.9 Napa, CA Job Details 5 hours ago Qualifications Serving OSHA (regulatory compliance area) Food safety management Resort Guest relations Wine knowledge Removing debris Spirits experience Inventory management Basic math Upselling Hazmat English Mid-level TIPS Sanitation procedures Store opening/closing procedures Clean workspace maintenance POS systems Escalation handling Communication skills Balancing end-of-day transactions Full Job Description Prepares and serves beverages to guests and servers in a timely, efficient, friendly, and professional manner. Follows standard recipes for traditional cocktails and specialty drinks while ensuring high-quality service and guest satisfaction. Duties & Responsibilities Primary Responsibilities / Essential Functions Prepare beverages for guests and servers according to standard recipes, maintaining proper portion control. Deliver a fun, high-energy guest experience while maintaining professionalism and service standards. Maintain bar setup daily, including stocking liquor, beer, wine, mixers, garnishes, condiments, and glassware. Open and close the bar per standard procedures. Describe and recommend wines, beers, and spirits; upsell food and beverage items to maximize profitability. Accurately handle cash, credit cards, room charges, and other transactions in accordance with company policies. Balance bank and calculate tip-outs at end of shift. Follow all food safety, sanitation, alcohol service (TIPS), and health department regulations. Adhere to all safety policies, including wearing non-slip, oil-resistant shoes and proper use of Personal Protective Equipment (PPE). Maintain compliance with OSHA standards, HAZMAT program, and MSDS requirements. Report to work on time and as scheduled; regular attendance is essential. Other Responsibilities / Support Functions Maintain cleanliness of the bar area, including clearing glassware, disposing of waste, and wiping surfaces. Ensure alcohol is not served to minors or intoxicated guests; notify management of any issues. Conduct opening and closing inventory; complete requisitions and required paperwork. Report unsafe conditions, maintenance needs, or accidents to management. Resolve guest concerns within scope of authority; escalate when necessary. Notify supervisor or Security of unusual events, missing items, or suspected theft.

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This job description is not all-inclusive. Duties may be modified as needed to meet business needs. Qualifications Minimum 2 years of bartending experience, preferably in a hotel or resort environment. Strong knowledge of food and beverage preparation, service standards, and guest relations. Extensive knowledge of wine, beer, spirits, and cocktail preparation. Strong communication, interpersonal, and guest service skills. Ability to handle confidential information with discretion and maintain professionalism. Basic math skills (addition, subtraction, multiplication, division). Ability to operate POS systems and related technology. Strong attention to detail and multitasking ability. Ability to read, write, and communicate effectively in English. Flexible schedule, including weekends, holidays, and varied shifts. Must be at least 21 years of age. Must obtain/maintain TIPS® certification and a valid Food Handler's Card. Knowledge of applicable alcohol service laws and health regulations. Maintain professional appearance and demeanor. Physical Demands & Work Environment Frequent standing and walking for extended periods. Ability to lift up to 50 lbs occasionally, 20 lbs frequently, and 10 lbs constantly. Frequent reaching, grasping, bending, stooping, kneeling, and crouching. Continuous verbal communication and active listening. Exposure to hot and cold environments, including kitchens and refrigeration areas. Work in noisy, fast-paced, and crowded environments. Exposure to cleaning chemicals, sharp objects, and potential slip hazards. Requires close visual acuity for tasks such as reading labels, IDs, and operating POS systems.