Bartender

Bartender Wilderness Hotel and Resort Inc Sevierville, TN Job Details 2 days ago Qualifications Basic math Customer inquiry handling

Full Job Description SUMMARY:

Ensure superior customer service by serving patrons food, alcoholic and non-alcoholic drinks. A Bartender is also responsible for keeping the bar area clean and stocked.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Takes beverage orders from serving staff or directly from guests. Mixes and serves alcoholic & non-alcoholic drinks to patrons of the bar while following standard recipes Checks patrons' identification to ensure state age requirements are followed for purchases on alcohol. Collects payments for food and beverage items served. Arranges bottles and glasses to ensure bar display is attractive. Re-stocks garnish stations by slicing and pitting fruit for garnish, as needed. Take food and snack orders from guests seated in the bar area. Balance cash receipts. Limits problems and liability issues relative to customers' excessive drinking by discontinuing to serve alcoholic drinks, when required, persuading customers to stop drinking and reach out to MOD Cleans glasses, utensils, the bar and bar equipment, work areas and tables. Follow through with all side jobs before the end of the shift. Frequently check with customers to ensure that they are enjoying their food and beverage purchases and take action to correct any issues. Prepare checks that itemize and total meal costs and sales taxes. Remove dishes and glasses from tables or counters, and take them to the kitchen for cleaning as needed Answer questions about menu items, making recommendations upon request. Inform patrons of daily drink specials & food specials Follow all food handling safety protocols which includes frequent hand washings All other duties assigned by manager EDUCATION and/or

EXPERIENCE

Level 2 Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Level 1 Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.

MATHEMATICAL SKILLS

Level 1 Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY

Level 1 Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

CERTIFICATES, LICENSES, REGISTRATIONS

ABC Serving Permit All required in-house F&B classes and training

QUALIFICATIONS

Ability to act independently with little supervision Knowledge of food and beverage menus, food preparation and presentation Efficiently handle multiple duties Requires a good understanding of company policies and procedures Ability to handle stressful situations Good attendance and punctual Exhibits professionalism Exhibits good grooming habits Wears the proper uniform Works efficiently Follows all resort and office policies and standard operating procedures Conducts themselves in a professional manner with a positive attitude

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activities:

While performing the duties of this job, the employee is required to: Regularly stand, walk, use hands to finger, handle and/or feel, reach with hands and/or arms, talk and/or hear Frequently stoop, kneel, crouch and/or crawl Occasionally climb and/or balance, taste and/or smell

Lifting Activities:

While performing the duties of this job, the employee is required to: Regularly lift up to 10 pounds Frequently lift up to 25 pounds Occasionally lift up to 50 pounds with assistance

Vision Requirements:

Close vision

WORK ENVIRONMENT

Regularly exposed to wet and/or humid conditions (non-weather,) outdoor weather conditions, work near moving mechanical parts and in outdoor weather conditions

Noise Levels:

Moderate