Bell Captain
Job
SPIRE Hospitality
Burbank, CA (In Person)
$36,400 Salary, Full-Time
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Job Description
Located directly across from Hollywood Burbank Airport, our hotel is within minutes from Universal Studios Hollywood, the North Hollywood Arts District, and Burbank Town Center. Make time for a delicious meal at one of our restaurants, offering innovative California cuisine and specialty cocktails. Plush bedding, mini-refrigerators, flat-screen TVs, large work desks and Wi-Fi will help you unwind and feel at home. 395 Rooms, 46,750 of event space, restaurants, Bar, and Coffee Shop. Compensation - $17.50/hr
Company Overview:
SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.Benefits:
We offer a comprehensive full-time benefits package consisting of: medical, dental, vision, pet discount program, identity theft protection, Earned Wage Access to get paid before payday, pre-paid legal support, flexible spending accounts, 401K, life, critical accident, critical illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more!Essential Job Functions:
- Train all bell persons and van drivers
- Inspect van on a daily basis for cleanliness and safety
- Schedule bell persons to insure adequate coverage
- Ensure all VIP's are personally greeted and escorted to their guest rooms
- Attend meetings as designated
- Periodically inventory all equipment and supplies to ensure adequate quantities
- Maintain rack brochure with adequate levels
- Perform any reasonable task deemed necessary by the Front Office Manager
- Pick up and deliver guest laundry to and from guest rooms in a timely, accurate manner
- Deliver morning newspapers, Checkout packets, mail, packages, faxes, etc. to specific guest rooms.
- Clean and polish carts and other equipment used in the department.
- Answer the Bell Desk phone and provide information as needed.
- Other duties as assigned by the supervisor such as assisting as door person or Valet when necessary.
Physical Demands:
- Constant standing and walking throughout shift
- Occasional lifting and carrying up to 75 lbs
- Frequent kneeling, pushing, pulling, lifting
- Frequent ascending or descending ladders, stairs and ramps
Qualifications:
- Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities.
- Valid, current class B driver's license.
- No prior experience required. Prior guest service or other hospitality experience preferred.
- Additional language ability preferred.
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