Bell Attendant

BELL ATTENDANT

Hyatt Regency Ontario Airport Hotel & Conference Center US - CA - Ontario

Posted:

May 7, 2026 Summary The Ontario Airport Hotel and Conference Center is seeking a highly motivated and professional Bell Attendant. Under new ownership, we are embarking on a dynamic renovation and rebranding journey to the Hyatt Regency, and we are looking for a personable, service-oriented team member to support our guest services operations during this exciting period of growth. If you bring a strong hospitality background, amitment to exceptional guest service, and proven experience assisting guests in a fast-paced hotel environment, we would love to hear from you.

Key Responsibilities:

Wee guests with a warm, professional demeanor upon arrival and departure, creating a positive first impression of the hotel. Assist guests with luggage handling, including loading, unloading, delivery, and escorting guests to their guestrooms. Provide knowledgeable explanations of guestroom features, hotel amenities, services, and property offerings. Maintainanized and secure luggage storage areas while ensuring accurate handling and tracking of guest belongings. Prepare and manage luggage claim tickets and verify baggage tags to ensure proper delivery and accountability. Respond promptly and courteously to guest requests, concerns, and service needs, escalating issues when appropriate to ensure guest satisfaction. Offer accurate information regarding hotel services, transportation options, local attractions, dining, and entertainment. Maintain awareness of local events, activities, and points of interest to enhance the guest experience. Collaborate closely with Front Office, Housekeeping, and other hotel departments to deliver seamless and personalized service. Support overall hotel operations by performing additional duties as assigned.

Additional Responsibilities:

Please be aware that this job description is not intended to provide an exhaustive list of activities, duties, or responsibilities required of the employee for this position.

Qualifications:

Previous hotel, hospitality, guest service, or customer service experience preferred. Excellent interpersonal andmunication skills with a friendly and professional demeanor. Ability to provide exceptional guest service in a fast-paced environment. Strong attention to detail and ability to multitask effectively. Ability to stand and walk for extended periods throughout the shift. Valid driver's license with a clean driving record preferred, if valet or vehicle assistance duties are required. High school diploma or equivalent preferred.

Availability:

The hotel operates 7 days a week, 24 hours a day. Schedules must amodate fluctuating business demands Why Join Us? At the Ontario Airport Hotel & Conference Center, we take pride in creating exceptional guest experiences and fostering a team culture w professionalism, hospitality, and personal connections thrive. As a Bell Attendant, you'll be at the forefront of our guest journey—offering a warm wee, assisting with their needs, and setting the tone for a memorable stay. Be part of a reimagined hospitality experience w your service leaves a lasting impression from the very first interaction. Our team is built on three core values: we're trustworthy, approachable, and just the right amount of visionary. That means you can count on us, feelfortable being yourself, and get excited about w we're headed together. It's more than just a job—it's a place w great people and bold idease together. Manhattan Hospitality Advisors ismitted to equal employment opportunity. We provide equal opportunities to all qualified applicants regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by law. This position is at a location w Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party managementpany that is responsible for all employment benefits and obligations at this location.