Bell/Luggage Attendant - Hourly Rate $27.24

Bell/Luggage Attendant - Hourly Rate $27.24 Sonesta - 3.7 San Francisco, CA Job Details Full-time $26.24 - $27.24 an hour 7 hours ago Benefits Paid parental leave Health savings account Disability insurance Health insurance Dental insurance Tuition reimbursement Paid time off Parental leave Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications Customer communication Full Job Description We're Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive —bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary The Bell / Luggage Attendant plays an important role in creating a warm, welcoming, and memorable arrival and departure experience for our guests. This position is responsible for assisting guests with luggage handling, escorting guests to guestrooms, providing information about hotel services and the surrounding area, and supporting the Front Office team with daily operations. Successful candidates are hospitality-focused professionals who take pride in delivering exceptional guest service while maintaining a polished and professional presence in a luxury hotel environment. Job Description Essential Job Functions Welcome guests upon arrival and departure with professionalism and genuine hospitality Assist guests with luggage handling, storage, and delivery in a timely manner Escort guests to guestrooms and explain hotel amenities, services, and room features Maintain organization and cleanliness of the luggage storage area and lobby entrance Assist with transportation arrangements, taxi requests, and valet coordination as needed Provide guests with directions, restaurant recommendations, and local area information Respond promptly to guest requests and communicate effectively with all hotel departments Support the Front Office team during peak arrival and departure periods Monitor lobby and entrance areas to ensure a safe and welcoming environment Handle guest interactions with discretion, professionalism, and urgency Follow all company safety, security, and guest privacy procedures Perform additional duties as assigned by management Qualifications Previous hospitality, hotel, customer service, or guest-facing experience preferred Luxury or lifestyle hotel experience is a plus Excellent communication and interpersonal skills Professional appearance and positive attitude Ability to work in a fast-paced environment while maintaining attention to detail Must be able to stand and walk for extended periods of time Ability to lift, carry, push, and pull luggage and packages up to 50 pounds Flexible schedule including evenings, weekends, and holidays Knowledge of San Francisco attractions, transportation, and dining is preferred Compensation & Benefits Competitive hourly wage plus gratuities Medical, dental, and vision benefits eligible per company plan guidelines 401(k) with company match eligibility Paid time off and sick leave in accordance with company policy and applicable law Employee hotel discounts within the Sonesta portfolio Opportunities for career growth and advancement Why Join The Clift? At The Clift, we combine historic character with modern luxury and genuine hospitality. We are committed to creating an inclusive, supportive, and engaging workplace where team members are empowered to deliver memorable guest experiences every day. If you are passionate about hospitality and enjoy creating meaningful guest connections, we invite you to apply and become part of our team. Additional Job Information/Anticipated Pay Range Hourly rate is from $26.24 to $27.24 follows contract requirements. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.