Luxury Collection by Marriott - Bellman

Join our luxurious hospitality team as a Bellman within the prestigious Luxury Collection by Marriott. In this vibrant role, you will be the first point of contact for our esteemed guests, delivering exceptional guest services with enthusiasm and professionalism. Your energetic approach will ensure every guest feels welcomed, valued, and cared for from the moment they arrive. This position offers an exciting opportunity to showcase your hospitality management skills while creating memorable experiences in a world-class resort environment. Greet guests warmly upon arrival and assist with luggage handling to ensure a smooth check-in process Provide personalized guest services, including offering local information, hotel amenities, and transportation options Manage guest requests efficiently using multi-line phone systems and maintain excellent phone etiquette Assist with guest departures by ensuring luggage is delivered promptly and accurately to vehicles or rooms Support front desk operations during peak times, including night audits and guest relations activities Maintain a clean, organized, and welcoming lobby area and luggage storage spaces Collaborate with hotel management and other departments to uphold the highest standards of hospitality and guest satisfaction Proven experience in hospitality management or hotel customer service roles, preferably within luxury resorts or hotels Bilingual or multilingual abilities to serve an international clientele effectively Strong knowledge of hotel management procedures, guest relations, and front desk operations Excellent communication skills with a focus on phone etiquette and multi-line phone systems Ability to work flexible hours, including nights, weekends, and holidays in a dynamic environment Demonstrated ability to handle guest requests with professionalism, patience, and enthusiasm Prior experience in night audit or hotel experience is highly desirable Embark on a rewarding career where your passion for hospitality makes every guest's stay extraordinary. We are committed to fostering a vibrant work environment that values energetic service, cultural diversity through multilingual skills, and professional growth. Join us in creating unforgettable experiences at one of the world's most renowned luxury destinations!

Pay:

$14.00 - $14.50 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Food provided Free parking Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance

Work Location:

In person