Driver/Bellman

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn. Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion. Job Summary The Driver/Bellman assists with the transportation of guests and the collection of guests' luggage. They will ensure all guests receive prompt, efficient, and effective service throughout their stay. They will be responsible for the first & last impression regarding arrival and departure experiences. Key Duties & Responsibilities Provide bell service which includes greeting the guest, offering luggage assistance to/from their room, and ensuring all luggage is well maintained and handled properly Provide transportation which includes to/from the airport or locally, and door assistance when needed Help valet park cars, ensuring keys are safely and properly stored Create a welcoming environment Deal with guest arrivals and departures as per hotel standards Assist guests in giving them directions and providing important information about the hotel Respond to all guests' needs quickly, efficiently, and courteously Be aware of all functions, events, and meetings taking place in the resort Assist security in monitoring for suspicious activity Practice proper verbal etiquette with colleagues and guests Ensure prompt, accurate, and courteous delivery and collection of any luggage, packages, or mail Ensure correct storage procedures are always followed Be fully familiar with the room types and location of guest rooms / private homes Be familiar with all facilities and services within the hotel, offering general information as required Provide immediate assistance to guests as requested Perform additional duties as assigned by the Assistant Manager, Front Office, or other members of the Management team Education & Experience Requirements Must have a valid U.S. driver's license Previous experience in a similar role is preferred Prior experience in luxury hospitality is an advantage Must always maintain positive attitude Must be able to work a flexible schedule, including evenings, weekends, & holidays Benefits Full-Time, Seasonal Complimentary transportation from Big Sky to the resort Complimentary shift meals Subsidized colleague housing in Big Sky Discounts at the resort across F&B outlets, retail shops, and wellness facilities Discounts to over 1,000 retailers through ADP LifeMart Physical Requirements The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to: Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods Frequent bending, twisting, stooping, reaching, and pulling Lifting and carrying of loads weighing up to 50 pounds Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc. Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.