Multi-Department Associate - Worldmark Spencer Resort

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Job Summary The Multi-Functional Resort Associate is a cross-functional position that is responsible for two or more functions within various daily resort operations. This position ensures that all owners, guests and associates receive our Hospitality with Heart service. Essential Job Responsibilities Performs at least two resort functions on a regular basis. The following functions are the most common, but are not an exhaustive list of functions that may be performed by this role: Guest Services Performs daily Guest Services functions such as guest check-in and check-out, answering phones, completion of shift check-list, and posting charges for copies, laundry, food & beverage, and convenience store outlets etc. Drive company Shuttle to transport Guests to Local Attractions when needed. Drive the Resort Shuttle and transport Guests when needed. Make, confirm and cancel reservations for guests. Answer a variety of questions for guests pertaining to their reservations. Responds courteously, efficiently and professionally to guest service requests. Directs owner and guest requests to the correct department. Performs light administrative duties such as sending e-mail correspondence, use of office equipment, posting in Teams, and use of Microsoft Office. Housekeeping/Common Area Cleans resort units to include sleeping quarters, kitchens, bathrooms and living rooms Maintains and adheres to housekeeping detail standards. Cleans, vacuums, dusts, and sanitizes bathrooms, kitchens, and lobbies. Makes beds. Replenishes supplies, such as kitchenware and toiletries. Sorts, counts, folds, mark, or carries linens. Inspects resort units, ensuring they are clean, functional, and sanitized for owners and guests Report status of assignments and communicate readiness of units to Guest Services using property management system. Records, delegates and monitors Housekeeping and Maintenance activity using HotSOS or manual tracking. Maintains resort interior by dusting and polishing furniture, counters, mirrors, fixtures; washing floors, windows, counters, walls, and woodwork; sweeping, scrubbing and mopping floors; cleaning and vacuuming carpets; re-supplying restrooms and locker rooms with necessary paper products. Removes trash and maintains interior appearance by picking up debris, emptying containers, transporting materials to disposal area; recycling materials. Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors. Operator/PBX Operate switchboard, intercom and two-way radio to relay incoming, outgoing and interoffice calls and messages. Furnish information/phone numbers to callers as requested or makes sufficient inquiries necessary to refer the caller to the appropriate resort personnel, sales or marketing or outside vendor. Assist guests with voice mail. Dispatch maintenance and housekeeping staff to guest rooms as needed. Shuttle Driver when needed -

NON CDL How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co.

benefits include:

Note:

Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identify theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying. Wyndham Destinations es la Compañía más grande de hospitalidad a nivel mundial con presencia en los 6 continentes. Ofrecemos a nuestros clientes individuales y a nuestros clientes de negocios una amplia gama de productos y servicios así como alternativas de hospedaje y rangos de precio a través de nuestro portafolio premier de marcas conocidas mundialmente. Presione "acerca de nosotros" para conocer más.