Hospitality & Guest Service Internships

Overview $13/hour The Cedar Point Internship Program seeks to inspire and equip the next generation of leaders by offering transformative experiences. We are committed to providing a vibrant learning environment where students can engage in meaningful, hands-on work within our dynamic operations. Our internships are designed to cultivate essential leadership and professional skills, encourage innovative thinking, and foster a deep understanding of business acumen. By integrating academic knowledge with practical application, we aim to empower interns to make impactful contributions to their future careers and the communities they will serve.

Responsibilities Guest Experience:

Park Operations - $13/hour As a Guest Experience Intern , you'll learn that it takes to create unforgettable moments for guests at one of the world's most popular amusement parks - both in person and behind the scenes. You'll also... Provide exceptional guest service at our Guest Services Locations and in the Guest Contact Center Assist with guest questions, feedback, and service recovery to ensure a positive experience Learn how to handle guest concerns with professionalism and empathy Lead VIP Park Tours, including our exclusive Sunrise Thrills experience Gain insight into guest communication, conflict resolution, and hospitality operations Qualifications Must be at least 18 years of age Must be attending an accredited college or university Work a minimum of 8 weeks between May 1-August 31 Availability requirements: Minimum of 4 days per week of full availability 2 of the 4 days must include either Friday/Saturday or Saturday/Sunday Work a minimum average of 32 hours per week Attend required professional development events Ability to work nights, weekends, and holiday periods to meet business needs Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law