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Bell Person - Second & Third Shift Openings
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Ambassador Hotel, Milwaukee
Milwaukee, WI (In Person)
Full-Time
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Job Description
Bell Person - Second & Third Shift Openings Ambassador Hotel, Milwaukee - 2.0 Milwaukee, WI Job Details Part-time | Full-time From $15 an hour 13 hours ago Benefits Free parking Health insurance Dental insurance Paid time off Employee discount Life insurance Referral program Qualifications Foreign language proficiency Resort Multilingual Phone communication Client services experience within hospitality industry Venue guest services Client interaction via phone calls Full Job Description Overview We are seeking a dedicated and enthusiastic Bellmen/women to join our hospitality team. The ideal candidate will play a crucial role in enhancing our guests' experience by providing exceptional service and support throughout their stay at our hotel. As a Bellman/woman, you will be the first point of contact for guests, ensuring they feel welcomed and valued from the moment they arrive. We have both second and third shift positions available. Second shift is 3p-11p and third is 11p-7a. Duties Greet guests upon arrival with a warm and friendly demeanor, assisting with luggage and providing information about the hotel or resort amenities. Assist with check-in and check-out processes at the front desk as needed, ensuring smooth transitions for guests. Maintain knowledge of local attractions, dining options, and transportation services to provide recommendations to guests. Handle guest inquiries and requests promptly and professionally, ensuring high levels of customer satisfaction. Manage luggage storage and delivery efficiently while maintaining security protocols. Collaborate with other hotel staff to ensure seamless service delivery across departments. Requirements Previous experience in hospitality or customer service is preferred, particularly in a hotel or resort setting. Strong communication skills with excellent phone etiquette; familiarity with phone systems is advantageous. Ability to provide outstanding guest services while maintaining a positive attitude in a fast-paced environment. Multilingual abilities are a plus, enhancing communication with diverse guest populations. Physical stamina to lift heavy luggage and stand for extended periods is essential. A commitment to upholding the highest standards of hospitality and professionalism. If you are passionate about delivering exceptional service in the hospitality industry and enjoy working in a dynamic environment, we encourage you to apply for this rewarding position as a Bellman.