Sales & Catering Admin Assistant

Sales & Catering Admin Assistant DoubleTree by Hilton Buena Park Buena Park, CA Job Details Full-time $21

• $24 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Life insurance Retirement plan Qualifications Teamwork Sales proposal development Customer relationship building Guest relations Microsoft Office Specialist Phone communication Event coordination Client relationship development Sales experience within hospitality industry Administrative experience High school diploma or GED Proposal writing Non-CDL Class C Calendar management Banquet experience Organizational skills Prospecting Contracts Productivity software Office management 1 year Communication skills Conducting sales calls Entry level ChatGPT Client interaction via phone calls Full Job Description Job Overview We are seeking a dynamic and detail-oriented Sales & Catering Admin Assistant to join our vibrant team.

In this role, you will be the cornerstone of our sales and catering operations, providing exceptional administrative support that ensures seamless event planning, client communication, and office management. Your energetic approach and organizational prowess will help foster positive relationships with clients and team members alike, contributing to the smooth operations of our sales initiatives and catering services.

Duties & Responsibilities:

Prepare proposals and contracts for prospective clients in a timely manner as requested. Create group reservations, rooming lists, enter updates, and build group blocks in the PMS. Enter FIT reservations and email confirmations to clients within 24 hours. Distribute weekly Sales Group Itineraries, Catering 11‑Day Events Calendar, and BEOs. Assist Sales Managers with site inspections, which includes the preparation and showcasing of guest rooms, meeting and event spaces, and other relevant areas of the hotel. Coordinate banquet meal tastings for event guests and conduct timely follow‑ups to ensure quality and guest satisfaction. Create welcome letters, breakfast coupons, and coordinate special room amenities as requested for groups and VIP guests. Perform administrative tasks using Delphi, Hilton PEP PMS, Canva, Sertifi and Microsoft Office. Communicate with external clients and manage email correspondence timely as directed by Sales & Catering leadership. Answer phones and assist with requests from internal and external guests. Participate in daily and weekly meetings, including group pickups, BEO reviews, monthly and quarterly sales meetings. Conduct weekly prospecting and follow‑up calls to generate business and increase profitability. Participate in Saturday office rotations with the ability to work weekends and holidays as needed. Support off‑site sales events and internal promotional activities. Represent the hotel professionally on property and in the community. Follow all hotel policies and procedures. Perform additional duties as assigned by Sales & Catering leadership teams.

Qualifications & Requirements:

High school diploma/GED or equivalent Minimum one year of full‑service hotel Sales & Catering experience Proficient in Delphi, Hilton PEP PMS, Canva, Sertifi and Microsoft Office Strong verbal and written communication skills; familiarity with AI tools such as ChatGPT Professional appearance and welcoming demeanor Strong problem‑solving skills and attention to detail Ability to manage multiple priorities with strong organizational skills Ability to stand, sit, walk, bend, stoop, twist, reach overhead, and lift/push/pull up to 40 lbs. Valid Class C driver's license with ability to travel locally Must be authorized to work in the

US Compensation & Benefits:

Full-time hourly position with pay range of $21

• 24 per hour Hilton Team Member hotel rooms discount available worldwide Paid Time Off after 90 days of employment Benefit plans include health, dental, vision and life insurance upon eligibility Participation in 401k retirement plan upon eligibility DoubleTree Buena Park hotel meal discounts Our continued success is a result of our Team Members staying true to our Vision, Mission and demonstrating our

HILTON Core Values:

Hospitality

• We're passionate about delivering exceptional guest experiences Integrity
• We do the right thing, all the time. Leadership
• We're leaders in our industry and in our communities. Teamwork
• We're team players in everything we do. Ownership
• We're the owners of our actions and decisions. Now
• We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes:

Quality Productivity Dependability Customer Focus Adaptability Pay:

$21.00

• $24.

00 per hour

Benefits:

Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance

Experience:

Hotel Administrative :

1 year (Preferred)

Work Location:

In person